SG500 SNMPv2 64bit counter returns always 0

[Alpha-Linux]

Hi

Cisco SG500 returns always Zero/0 (at least) for this OID's

IF-MIB::ifHCInUcastPkts

IF-MIB::ifHCOutUcastPkts

here's an example from two interfaces (gigabitethernet1/1 and gigabitethernet1/2)

IF-MIB::ifHCInUcastPkts.49 = Counter64: 0

IF-MIB::ifHCInUcastPkts.50 = Counter64: 0

IF-MIB::ifHCOutUcastPkts.49 = Counter64: 0

IF-MIB::ifHCOutUcastPkts.50 = Counter64: 0

The switch is running firware version 1.3.0.62

[Tom Watts]

What OID do you use?

I am using .1.3.6.1.2.1.31.1.1.1.6

-Tom
Please mark answered for helpful posts

[Alpha-Linux]

As you can see, .1.3.6.1.2.1.31.1.1.1.6 is giving some data. (In/out Octets)

But i'm interested in Ucast/Mcast/Bcast Pakets, but they do return with Zero.

-----

.1.3.6.1.2.1.31.1.1.1.6 / IF-MIB::ifHCInOctets.49 = Counter64: 859364153

.1.3.6.1.2.1.31.1.1.1.7 / IF-MIB::ifHCInUcastPkts.49 = Counter64: 0

.1.3.6.1.2.1.31.1.1.1.8 / IF-MIB::ifHCInMulticastPkts.49 = Counter64: 0

.1.3.6.1.2.1.31.1.1.1.9 / IF-MIB::ifHCInBroadcastPkts.49 = Counter64: 0

-----

.1.3.6.1.2.1.31.1.1.1.10 / IF-MIB::ifHCOutOctets.49 = Counter64: 34928544195

.1.3.6.1.2.1.31.1.1.1.11 / IF-MIB::ifHCOutUcastPkts.49 = Counter64: 0

.1.3.6.1.2.1.31.1.1.1.12 / IF-MIB::ifHCOutMulticastPkts.49 = Counter64: 0

.1.3.6.1.2.1.31.1.1.1.13 / IF-MIB::ifHCOutBroadcastPkts.49 = Counter64: 0

-----

[Tom Watts]

Here's my fa7 statistics

switchce82d3#show interfaces counters fa7                                      

      Port       InUcastPkts  InMcastPkts  InBcastPkts    InOctets

---------------- ------------ ------------ ------------ ------------

      fa7           44632        150685       23521       45163926

      Port       OutUcastPkts OutMcastPkts OutBcastPkts  OutOctets

---------------- ------------ ------------ ------------ ------------

      fa7           46099        80977          11        12040129

Alignment Errors: 0

FCS Errors: 0

Single Collision Frames: 0

Multiple Collision Frames: 0

SQE Test Errors: 0

Deferred Transmissions: 0

Late Collisions: 0

Excessive Collisions: 0

Carrier Sense Errors: 0

Oversize Packets: 0

Internal MAC Rx Errors: 0

Symbol Errors: 0

Received Pause Frames: 0

Transmitted Pause Frames: 0

switchce82d3#

The in octects match up as expected but I see the same discrepency of the other OID's, all values of Zero

-Tom
Please mark answered for helpful posts

[Tom Watts]

Hey, to follow up on this, the switch at this time doesn't support the advance mib for the 64 bit counters. However, I have made an appeal to the development team to see if we can fix that. The reason being, if the ports have less than 650,000,000 bits of traffic, they should use the 32 bit counters. If the port has more than 650,000,000 bits of traffic the 64 bit counters must be used because the 32 bit counters wrap time is too low.

To answer the question, only the 32 bit counters will work - to an extent.

-Tom
Please mark answered for helpful posts