I have an answer, which you probably wont like, but please dont shoot the messanger.
We don’t sell it separately – it cannot be ordered.
Wow I wasn't expecting that. I guess if I can get something as simple as a power supply I will have to purchase a different line of switches. I did find out that it has a 5 year warranty so I will go that route. Thanks for a quick and accurate reply too bad it wasn't what I wanted to hear
Yes, we have 5 year warranty on some of our switches too.
I did check with the product Manager before I anwered so it is an accurate answer.
Absolute nonesense Cisco policies. Can't see the point. I have had a high end device for 8years and the Power Adapter died few days ago. I ordered the part and I'm back in business. Had they had same nonesense policies cisco has, I would have been trashing a perfectly working expensive device— disgrace !
I am in the same boat - my SRW208MP's power supply just died, I am getting no output from it when tested with a multimeter. Was there any resolution in being able to order replacement power supplies? I'd rather not have to throw out a perfectly good switch and look for another brand.
Hi all, most of the older SRW switches are end of life end of sale status. When they were current production, the entire unit would be RMA then you were to extract the power adapter and return the unit shipped to you.
If you have a faulty power adapter, you may call the SBSC to check the warranty for this service.
I hate to suggest it, but I have seen the power adapters on ebay before. Its a shame that you can't get simple replacement parts such as rack ears or power supplies from Cisco. It shouldn't even be an issue...
Good news, I've found a source for new power adapters if your warranty is up. Mouser (mouser.com) has part number
418-TRG150A480-01-V which matches all the specs of the original adapter. They are about $100. I've bought one and my SRW208MP is back up and running again.
Maybe it will last longer than the Cisco adapter and it even has a nice green LED on it. Hope this helps someone.