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CISCO SWITCHES FOR SMALL and MEDIUM BUSINESS

Introducing the next generation of Cisco Small and Medium Business Switches. Cisco is refreshing its SMB Switch portfolio. Click here  to learn more.


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Beginner

SRW208MP AC Power Adapter Part Number

What is the SRW208MP AC Power Adapter Part Number and where can it be ordered from?

11 REPLIES 11
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Beginner

Re: SRW208MP AC Power Adapter Part Number

great question I would really like to see an answer

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Re: SRW208MP AC Power Adapter Part Number

I have an answer, which you probably wont like, but please dont shoot the messanger.

We don’t sell it separately – it cannot be ordered.

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Beginner

Re: SRW208MP AC Power Adapter Part Number

Wow I wasn't expecting that.  I guess if I can get something as simple as a power supply I will have to purchase a different line of switches.  I did find out that it has a 5 year warranty so I will go that route.  Thanks for a quick and accurate reply too bad it wasn't what I wanted to hear

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Re: SRW208MP AC Power Adapter Part Number

Yes, we have 5 year warranty on some of our switches too.

I did check with the product Manager before I anwered so it is an accurate answer.

Steve

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Beginner

Re: SRW208MP AC Power Adapter Part Number

Absolute nonesense Cisco policies. Can't see the point. I have had a high end device for 8years and the Power Adapter died few days ago. I ordered the part and I'm back in business. Had they had same nonesense policies cisco has, I would have been trashing a perfectly working expensive device— disgrace !

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Re: SRW208MP AC Power Adapter Part Number

I forwarded your reply to the Product management team.

Thank you for taking the time to give us honest feedback.

Steve

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Re: SRW208MP AC Power Adapter Part Number

I just sent you a private message when you get a chance to check.

Thanks again,

Steve

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Beginner

SRW208MP AC Power Adapter Part Number

I am in the same boat - my SRW208MP's power supply just died, I am getting no output from it when tested with a multimeter. Was there any resolution in being able to order replacement power supplies? I'd rather not have to throw out a perfectly good switch and look for another brand.

Thanks,

Dave

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Advocate

SRW208MP AC Power Adapter Part Number

Hi all, most of the older SRW switches are end of life end of sale status. When they were current production, the entire unit would be RMA then you were to extract the power adapter and return the unit shipped to you.

If you have a faulty power adapter, you may call the SBSC to check the warranty for this service.

-Tom

-Tom Please mark answered for helpful posts http://blogs.cisco.com/smallbusiness/
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Rising star

SRW208MP AC Power Adapter Part Number

Dave,

I hate to suggest it, but I have seen the power adapters on ebay before. Its a shame that you can't get simple replacement parts such as rack ears or power supplies from Cisco. It shouldn't even be an issue...

Best,

David

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Beginner

SRW208MP AC Power Adapter Part Number

Good news, I've found a source for new power adapters if your warranty is up. Mouser (mouser.com) has part number

418-TRG150A480-01-V which matches all the specs of the original adapter. They are about $100. I've bought one and my SRW208MP is back up and running again.

Maybe it will last longer than the Cisco adapter and it even has a nice green LED on it. Hope this helps someone.