i want to check warranty of my Cisco device so we can extend warranty with you and i have check with your tool warranty finder. This tool not provide correct information. So, please provide right tool for me so we can check ;warranty status of my Cisco devices.
This is by far the worst website i have ever been on to check a warranty. Lenovo products on the Lenovo website are so much easier. It's as simple as a link on a page and when you open it, you type in a serial number and poof it simply says "yes" or "no". You guys should try this out, here are all your problems.
1. You are making it seem as though you need a login to do it (apparently you can use a guest format and don't need to create an account which leads to next problem)
2. You can't sign in as a guest or the guest feature is **bleep** near impossible to find (I believe you it's there, i just refuse to work that hard to find it)
3. When you do sign in there is no where to check the warranty (I clicked the "here" it signed in and again no where to type the serial number
4. Finally found a link to check for a warranty, wait that's not to check a warranty, its to actually just put in a sku not a serial number so you can sell me the next warranty. Shouldn't you check if i still have one first)
All in all i find your website to be garbage and impossible to find anything i need
It is not as user friendly but it is possible to search for things by specific serials. It's hidden among the other Tools & Resources at https://cway.cisco.com/sncheck/
This looked promising... but didn't work. I put in known good serial numbers, but it came back saying nothing was covered. This is on units that are even less than a year old.
Same here. Came looking to check some serials for warranty coverage and have been stuck in a labyrinth of terrible user interfaces an apps.
Check out the Dells site for comparison https://www.dell.com/support/home/en-au. A google search finds this page as the top result, you enter serial, it tells you everything you need to know. Literally 10 seconds and you're done.
I've been trying for half an hour on Cisco's site and still no luck. The checker site linked above says nothing even through I have valid serial numbers.