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Call directly a blast group or a extension, what is the difference?

John Martin
Level 1
Level 1

Hello,

 

I have a UC540 with severals SPA phones.
I just enable a SIP trunk with 6 channels.


My phone has four lines and each line support up to 2 calls, then my phone could receive up to 6 calls at maximun.

In my incoming  dial plan , I setup a blast group 511 when sip trunk receive a phone call. 


The problem is that blast group only accept two phone calls, and the other 4 phone calls are reject (busy).
Now in my incoming dial plan, I setup a user extension ( 206 for example ) , and now in my SPA phone I see that the 6 calls reach the extension.

 

What is the difference between blast group and user extension ?

Is it normal this behaviour?

 

Kind regardas

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