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RCBA_ADMIN
Beginner

Help with SPA 502G updating

I'm trying to use a SPA 502g (yes I know its an old phone but it works fine and was cheap) with my pbx. How ever my pbx needs version 7.6.1 and when I try to do the update it fails and I believe it's because it thinks the phone is not idle and not being used. 

Any help is much appreciated 

4 REPLIES 4
Dan Lukes
Advocate

What's your current firmware version ?

7.4.3

Did you read Release notes ? You should do it all the times before upgrade. Direct upgrade from 7.4.3 to 7.6.1 is not possible, you should upgrade to 7.5.2b first.

 

Release Notes for Cisco Small Business SPA30X, SPA50X, and SPA51X IP Phone Firmware Version 7.6.1

Oh ok thanks mate will do