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Get the latest Cisco news in this February issue of the Cisco Small Business Monthly Newsletter

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Is it possible to still move UC560 licenses?

I had to replace one of my client's UC560 phone systems with my spare one. The old system still boots, but I cannot move the license off of it - it just hangs after I put in my Cisco ID and password. My spare one does not have enough licenses on it, so I have triggered the demo mode, which is good for only 8 weeks. I know I don't have any support, and I wouldn't be surprised if Cisco killed that license service that I need to transfer the license. Any other way I can "refresh" the licenses and keep it going? Ideally I would like to move the license from the old system to my spare one.

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Beginner

Re: Is it possible to still move UC560 licenses?

Did you find a resolution to your license transfer issue? We have several systems that could be facing the same dilemma.

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Re: Is it possible to still move UC560 licenses?

Yes, the Cisco small business helpdesk had to move the licenses for me. They stayed on the line until I had finished the process. The number I called was 866-606-1866. 

 

Good luck!