Just trying to get Licences before we upgrade our voice servers.

[kberrybtx]

Can anyone explain the procedure to procure the licences.  I know about the Cisco product upgrade tool.  I understand that this will get me the software that I need  but dose it have anything to do with licenses?  If so how?

[cchamorr]

Hello, 

My name is Carlos and I work with the Small Business division of Cisco. I'm very sorry but I don't understand your question and I don't think it is related to any Small Business device.

Could you be more specific as to what devices you are referring? That way I will be able to point you to the right forum.

Please let us know.

[kberrybtx]

I believe you are correct that I posted this in the wrong place.  I am looking to upgrade my CUCM, Unity, UCCX ect servers.  I am wondering about the procedure to obtain/convert the license our current licenses to ones that are compatible with the upgraded versions. 

[cchamorr]

Ok, I understand.

It is not my area of expertise, but I think you could have better luck if you post here:

https://supportforums.cisco.com/community/5971/unified-communications-applications

I apologize in advance if I'm mistaken, it is just my best educated guess.

I hope this is helpful.