I have some trouble with configurating my SPA504G. Each time I try to configure it, it gives me the warning "failed - authenticate". I thinks it's strange because I have another cisco ip phone with the same configuration and that phone works perfect. I have tried setting it back to factory settings and configuring it again several times and it doesn't work. Does anyone has a solution for this problem?
At the first, capture SIP packets to verify the phone is trying to register to proper SIP proxy. If yes, upstreab provider shoudl be able to explain why your REGISTER has been rejected. But captured answer to REGISTER may disclose the true cause to you with no upstream help.. Especially if you will have REGISTER/response from both working and non working device, so we can compare them.
Syslog&debug messages (preferably from both devices) may help as well.
As a blind shot - configuration is not the same. Or - both configurations are same and your upstream doesn't allow simultaneous registration of two devices using same credentials. While "simultaneous" mean registration of other device before registration of the first device has expired.
Join us for an exclusive Cisco Customer Connection online briefing: Introducing Cisco Business Wireless Access Points and Mesh Extenders on February 25 at 8 am PT. Cisco product managers will provide a technical deep dive on these new wireless products t...
QuestionDear All,I'm currently looking for firmware version 126.96.36.199 for Linksys SPA400 Analog Telephony Gateway. Unfortunately, my device was bricked and I was able to recover it using a recovery tool and recovery firmware version 188.8.131.52 but can't find v...
Change in ASD Automatic Software Download Feature
Dec 13th, 2019
Cisco RV160, 260, 340, and 345 Series Routers
Due to an API change in Cisco’s software download platform the Automatic Download Feature (ASD) on RV series routers will be temporarily ...
SFP Module Support List for RV160x and RV260x Devices
Small form-factor pluggable (SFP) ports are included on the RV160 and 260 routers to allow the use of optical SFP transceiver modules. SFP’s convert the optical signals to electrical signals. SFP’s al...