cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Please be advised, the GuideMe Wizard is no longer available on the Small Business Support Community. For search capability please use the community search field to find content related to Cisco Small Business documents, videos, and discussions.
455
Views
0
Helpful
3
Replies
Highlighted
Beginner

SPA514G One Touch Park with Asterisk 13

I use Cisco SPA series phones and I utilize one touch button to park calls and the operator announces the parking lot number the call is parked on before the call is hung up.

On the Cisco at least on Asterisk 11 this requires: Keep Referee When REFER Failed = Yes
And the Extended Function or sidecar code: fnc=sd;ext=70@$PROXY;nme=PARK

This works perfectly on Asterisk 11. On Asterisk 13 the button parks the call but you cannot hear the lot placement message like you do in Asterisk 11.   Has anyone else ran into this?  

 

Thanks.

3 REPLIES 3
Beginner

Re: SPA514G One Touch Park with Asterisk 13

Anyone else experience this?

Engager

Re: SPA514G One Touch Park with Asterisk 13

No.

And you provided no issue details (capture of SIP session, for example), so no one can analyze the change and give advice. But it seems there's no change at SPA504G side - the Asterisk behavior has changed. So you should ask in an Asterisk supporting discussion/list instead.

 

Beginner

Re: SPA514G One Touch Park with Asterisk 13

I would speculate that someone here runs Asterisk 13 and uses a SPA51X
and utilizes call parking.   Just curious as to if other are seeing this
behavior.  And yes I started in the Asterisk forums as well and I
thought I would see if anyone here has experienced this issue.