12-20-2017 04:10 AM - edited 03-20-2019 10:22 PM
Solved! Go to Solution.
12-27-2017 07:49 AM
Hi,
I tried to downgrade standalone SPA525G2 from latest firmware version, but the lowest possible version is 7.5.5a or 7.5.5b. When I try to make downgrade from 7.5.5a or 7.5.5b to 7.5.5 or lower version I get the error message " Forbidden Image for This Hardware". This is because of hardware limitations:
Hardware |
Firmware 7.5.5 supported |
Firmware 7.5.5b or later supported |
Firmware downgrade from 7.5.5b to 7.5.5 supported |
128mb flash |
No |
Yes |
No |
32mb flash |
Yes |
Yes |
Yes |
Hardware identified by serial number CCQ18160L03 or later support 128mb flash.
I was not able to find FW 7.5.2 (u2) firmware version, but I think it is not related to UC320W. For example 7.5.6(XU) is custom firmware release, but for example 7.5.6(XU) release Notes for Cisco Small Business are describing that the different thing using this version is:
"The Custom CA feature is not supported in this release" and "The Secure Call feature is not supported in this release." - I mean XU is not related to UC320W for example.
Please rate this post or marked as answered to help other Cisco customers.
Iliya Gatsev
Cisco TAC Network Engineer
Together we are the human network .:|:.:|:. CISCO
12-22-2017 03:32 AM
Hi,
My name is Iliya Gatsev from Cisco Technical Support Team.
Let me check whats can be done.
Iliya Gatsev
Cisco TAC Network Engineer
Together we are the human network .:|:.:|:. CISCO
12-22-2017 04:42 AM
Most welcome!
And spassiba..
André
12-22-2017 10:03 AM
Meanwhile I've learned that, beginning with S/N CCQ18160L03, the SPA525G2 has a slightly updated HW and the lowest compatible FW is 7.5.5a. I've put that version on the phone, but still it is in the "Refresh voice-component - Resynch" cycle, every 2 minutes or so. In between I can make e.g. an internal call, as long it is in calling or connected or hold state, it stays there - I can play MOH for hours, so basically it seems without further issues; but as soon as I hang up, it restarts/reloads again. My other phone has a lower S/N, with FW "2.5.2 (u2)" (don't know what the u2 means, some special revision for UC320W use?) on it.
Regards,
André
12-22-2017 01:03 PM
Sorry, typo, FW 7.5.2 (u2), of course
12-27-2017 07:49 AM
Hi,
I tried to downgrade standalone SPA525G2 from latest firmware version, but the lowest possible version is 7.5.5a or 7.5.5b. When I try to make downgrade from 7.5.5a or 7.5.5b to 7.5.5 or lower version I get the error message " Forbidden Image for This Hardware". This is because of hardware limitations:
Hardware |
Firmware 7.5.5 supported |
Firmware 7.5.5b or later supported |
Firmware downgrade from 7.5.5b to 7.5.5 supported |
128mb flash |
No |
Yes |
No |
32mb flash |
Yes |
Yes |
Yes |
Hardware identified by serial number CCQ18160L03 or later support 128mb flash.
I was not able to find FW 7.5.2 (u2) firmware version, but I think it is not related to UC320W. For example 7.5.6(XU) is custom firmware release, but for example 7.5.6(XU) release Notes for Cisco Small Business are describing that the different thing using this version is:
"The Custom CA feature is not supported in this release" and "The Secure Call feature is not supported in this release." - I mean XU is not related to UC320W for example.
Please rate this post or marked as answered to help other Cisco customers.
Iliya Gatsev
Cisco TAC Network Engineer
Together we are the human network .:|:.:|:. CISCO
12-28-2017 05:42 AM
Hi,
right, learned and accepted that already. Have to get an older model, hardware-wise. Beyond that, I still dream of maybe one of these days getting the "insider" documentation in order to modify the system on my own - shouldn't actually be such a big deal, as it is mainly open-source/linux/asterisk-based anyway.
Thank you very much anyway for taking care of that.
Wish you a Happy New Year,
André
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