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Beginner

Cisco WAP371 cluster WAP371-E-K9 with WAP371-A-K9

Hi there,

got the WAP371-A-K9 about a year ago and expended the network to 3 more WAP371-E-K9 (couldnt find anywhere the A-k9....)

the representative confirmed that they can be clustered together. but so far i can cluster the 3 "E"s without the A one....

Running the latest version of firmware, and it was the same case with the old firmware versions too (just recently found that Community....).

All Connected by SG350X-24MP over PoE...

 

Any ideas?

 

 

3 REPLIES 3
Cisco Employee

Re: Cisco WAP371 cluster WAP371-E-K9 with WAP371-A-K9

Dear Customer,

 

The WAP371-E-K9 and WAP371-A-K9 are meant for different markets: A is for United States, Canada, Mexico, while the E version is for Europe.

There's a reason why they can't cluster and that is the allowed wireless channels across the globe: US uses channels 1 through 11, while Europe allows 1 through 13.

You can, however, use both access points in standalone mode without any issues.

Borislav Atanassov
Cisco Small Business TAC
Beginner

Re: Cisco WAP371 cluster WAP371-E-K9 with WAP371-A-K9

I bought an WAP 371 a while ago. Now, that im going to create a cluster, I'm realizing: 

The label on the device sais: WAP371-E-K9 (Which it should be).

But the management ui sais under system summary: WAP371-A-K9.

What happened here? 

 

Cisco Employee

Re: Cisco WAP371 cluster WAP371-E-K9 with WAP371-A-K9

Dear Customer,

 

Please send me as a private message the following:

1. The serial number of your access point

2. Screenshots of the label and the summary page within the gui

3. Your Cisco ID

 

Thank you!

 

Borislav Atanassov
Cisco Small Business TAC