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samson9993
Beginner

Cisco Wireless Access AC140 Access Point Software Update

Having issues updating my software. 

Unable to do this on mobile app and also on online portal via HTTP. 

Error: ImageReq to AP Failed

Retry attempts +15

 

Logging:

*spamReceiveTask: Feb 16 13:55:21.195: %APF-3-MESH_EXTENDER_AUTHORIZED: spam_radius.c:288 Wireless Mesh Extender - 6c:71:0d:12:36:bc authorized by Master AP.
*spamApTask0: Feb 16 13:55:21.193: %APF-3-MESH_EXTENDER_ASSOC_REQ: spam_meshsec.c:1678 Wireless Mesh Extender - 6c:71:0d:12:36:bc is sending Association Request to join the network
*spamApTask0: Feb 16 13:51:10.713: %CAPWAP-3-TX_ERR: capwap_ac_sm.c:6547 The system has failed to transmit image data request to AP a4:88:73:40:6a:40
*spamApTask0: Feb 16 13:51:10.713: %CAPWAP-3-ENCODE_ERR: capwap_ac_sm.c:3535 The system has failed to encode Image data request (Requested Ap Image not found) to AP a4:88:73:40:6a:40
*spamApTask0: Feb 16 13:51:10.713: %CAPWAP-3-IMAGE_DOWNLOAD_ERR3: capwap_ac_platform.c:3367 Refusing image download request from Unsupported AP a4:88:73:40:6a:40 - unable to open image file /httpxfer/ap1g5
*spamApTask0: Feb 16 13:42:45.658: %CAPWAP-3-TX_ERR: capwap_ac_sm.c:6547 The system has failed to transmit image data request to AP a4:88:73:40:6a:40
*spamApTask0: Feb 16 13:42:45.658: %CAPWAP-3-ENCODE_ERR: capwap_ac_sm.c:3535 The system has failed to encode Image data request (Requested Ap Image not found) to AP a4:88:73:40:6a:40
*spamApTask0: Feb 16 13:42:45.658: %CAPWAP-3-IMAGE_DOWNLOAD_ERR3: capwap_ac_platform.c:3367 Refusing image download request from Unsupported AP a4:88:73:40:6a:40 - unable to open image file /httpxfer/ap1g5
*spamApTask0: Feb 16 13:39:21.093: %LWAPP-3-AP_DEL: spam_lrad.c:6116 14:16:9d:26:bb:e0: Entry deleted for AP: 192.168.0.31 (5248) reason : Echo Timer Expiry.
*spamApTask0: Feb 16 13:39:21.089: %WLAN-3-AP_DISCONNECTED: capwap_ac_sm.c:8673 AP6C71.0D12.36BC is disconnected.
*spamApTask0: Feb 16 13:39:21.088: %CAPWAP-3-ECHO_ERR: capwap_ac_sm.c:8636 Did not receive heartbeat reply; AP: 14:16:9d:26:bb:e0
*spamApTask0: Feb 16 13:37:50.107: %HREAP-3-EFFUPG_IMAGE_MASTER: hreap.c:9518 AP6C71.0D12.3D94 is elected as Image Master for Mesh Extenders.
*spamApTask0: Feb 16 13:37:50.107: %HREAP-3-EFFUPG_IMAGE_SLAVE: hreap.c:9470 APA488.733C.4D4C will get image from AP6C71.0D12.3D94.
*spamApTask0: Feb 16 13:34:32.834: %LWAPP-3-AP_DEL: spam_lrad.c:6116 14:16:9d:26:bb:e0: Entry deleted for AP: 192.168.0.31 (5248) reason : Echo Timer Expiry.
*spamApTask0: Feb 16 13:34:32.827: %WLAN-3-AP_DISCONNECTED: capwap_ac_sm.c:8673 AP6C71.0D12.36BC is disconnected.
*spamApTask0: Feb 16 13:34:32.826: %CAPWAP-3-ECHO_ERR: capwap_ac_sm.c:8636 Did not receive heartbeat reply; AP: 14:16:9d:26:bb:e0
*spamApTask0: Feb 16 13:34:07.604: %CAPWAP-3-TX_ERR: capwap_ac_sm.c:6547 The system has failed to transmit image data request to AP a4:88:73:40:6a:40
*spamApTask0: Feb 16 13:34:07.604: %CAPWAP-3-ENCODE_ERR: capwap_ac_sm.c:3535 The system has failed to encode Image data request (Requested Ap Image not found) to AP a4:88:73:40:6a:40
*spamApTask0: Feb 16 13:34:07.604: %CAPWAP-3-IMAGE_DOWNLOAD_ERR3: capwap_ac_platform.c:3367 Refusing image download request from Unsupported AP a4:88:73:40:6a:40 - unable to open image file /httpxfer/ap1g5
*spamApTask0: Feb 16 13:32:56.598: %HREAP-3-EFFUPG_IMAGE_MASTER: hreap.c:9518 AP6C71.0D12.3D94 is elected as Image Master for Mesh Extenders.
*spamApTask0: Feb 16 13:32:56.598: %HREAP-3-EFFUPG_IMAGE_SLAVE: hreap.c:9470 APA488.733C.4D4C will get image from AP6C71.0D12.3D94.
*spamReceiveTask: Feb 16 13:30:50.448: %APF-3-MESH_EXTENDER_AUTHORIZED: spam_radius.c:288 Wireless Mesh Extender - 6c:71:0d:12:36:bc authorized by Master AP.
*spamApTask0: Feb 16 13:30:50.447: %APF-3-MESH_EXTENDER_ASSOC_REQ: spam_meshsec.c:1678 Wireless Mesh Extender - 6c:71:0d:12:36:bc is sending Association Request to join the network
*spamApTask0: Feb 16 13:28:14.563: %CAPWAP-3-TX_ERR: capwap_ac_sm.c:6547 The system has failed to transmit image data request to AP a4:88:73:40:6a:40
*spamApTask0: Feb 16 13:28:14.563: %CAPWAP-3-ENCODE_ERR: capwap_ac_sm.c:3535 The system has failed to encode Image data request (Requested Ap Image not found) to AP a4:88:73:40:6a:40
*spamApTask0: Feb 16 13:28:14.563: %CAPWAP-3-IMAGE_DOWNLOAD_ERR3: capwap_ac_platform.c:3367 Refusing image download request from Unsupported AP a4:88:73:40:6a:40 - unable to open image file /httpxfer/ap1g5
*spamReceiveTask: Feb 16 13:23:13.845: %APF-3-MESH_EXTENDER_AUTHORIZED: spam_radius.c:288 Wireless Mesh Extender - 6c:71:0d:12:36:bc authorized by Master AP.
*spamApTask0: Feb 16 13:23:13.843: %APF-3-MESH_EXTENDER_ASSOC_REQ: spam_meshsec.c:1678 Wireless Mesh Extender - 6c:71:0d:12:36:bc is sending Association Request to join the network
*spamApTask0: Feb 16 13:17:33.486: %CAPWAP-3-TX_ERR: capwap_ac_sm.c:6547 The system has failed to transmit image data request to AP a4:88:73:40:6a:40
*spamApTask0: Feb 16 13:17:33.486: %CAPWAP-3-ENCODE_ERR: capwap_ac_sm.c:3535 The system has failed to encode Image data request (Requested Ap Image not found) to AP a4:88:73:40:6a:40
*spamApTask0: Feb 16 13:17:33.486: %CAPWAP-3-IMAGE_DOWNLOAD_ERR3: capwap_ac_platform.c:3367 Refusing image download request from Unsupported AP a4:88:73:40:6a:40 - unable to open image file /httpxfer/ap1g5
*spamApTask0: Feb 16 13:17:26.320: %LWAPP-3-AP_DEL: spam_lrad.c:6116 14:16:9d:26:bb:e0: Entry deleted for AP: 192.168.0.31 (5248) reason : Echo Timer Expiry.
*spamApTask0: Feb 16 13:15:29.846: %HREAP-3-EFFUPG_IMAGE_MASTER: hreap.c:9518 AP6C71.0D12.3D94 is elected as Image Master for Mesh Extenders.
*spamApTask0: Feb 16 13:15:29.846: %HREAP-3-EFFUPG_IMAGE_SLAVE: hreap.c:9470 APA488.733C.4D4C will get image from AP6C71.0D12.3D94.
*spamApTask0: Feb 16 13:15:17.180: %LWAPP-3-AP_DEL: spam_lrad.c:6116 14:16:9d:26:bb:e0: Entry deleted for AP: 192.168.0.31 (5248) reason : Echo Timer Expiry.
*spamApTask0: Feb 16 13:15:17.177: %WLAN-3-AP_DISCONNECTED: capwap_ac_sm.c:8673 AP6C71.0D12.36BC is disconnected.
*spamApTask0: Feb 16 13:15:17.176: %CAPWAP-3-ECHO_ERR: capwap_ac_sm.c:8636 Did not receive heartbeat reply; AP: 14:16:9d:26:bb:e0
*spamApTask0: Feb 16 13:13:41.787: %HREAP-3-EFFUPG_IMAGE_MASTER: hreap.c:9518 AP6C71.0D12.3D94 is elected as Image Master for Mesh Extenders.
*spamApTask0: Feb 16 13:13:41.787: %HREAP-3-EFFUPG_IMAGE_SLAVE: hreap.c:9470 APA488.733C.4D4C will get image from AP6C71.0D12.3D94.
*spamApTask0: Feb 16 13:13:32.131: %LWAPP-3-AP_DEL: spam_lrad.c:6116 14:16:9d:26:bb:e0: Entry deleted for AP: 192.168.0.31 (5248) reason : Echo Timer Expiry.
*spamApTask0: Feb 16 13:12:03.509: %HREAP-3-EFFUPG_IMAGE_MASTER: hreap.c:9518 AP6C71.0D12.3D94 is elected as Image Master for Mesh Extenders.
*spamApTask0: Feb 16 13:12:03.509: %HREAP-3-EFFUPG_IMAGE_SLAVE: hreap.c:9470 APA488.733C.4D4C will get image from AP6C71.0D12.3D94.
*spamApTask0: Feb 16 13:11:53.888: %LWAPP-3-AP_DEL: spam_lrad.c:6116 14:16:9d:26:bb:e0: Entry deleted for AP: 192.168.0.31 (5248) reason : Echo Timer Expiry.
*spamApTask0: Feb 16 13:09:49.400: %HREAP-3-EFFUPG_IMAGE_MASTER: hreap.c:9518 AP6C71.0D12.3D94 is elected as Image Master for Mesh Extenders.
*spamApTask0: Feb 16 13:09:49.400: %HREAP-3-EFFUPG_IMAGE_SLAVE: hreap.c:9470 APA488.733C.4D4C will get image from AP6C71.0D12.3D94.
*spamApTask0: Feb 16 13:08:52.307: %LWAPP-3-AP_DEL: spam_lrad.c:6116 14:16:9d:26:bb:e0: Entry deleted for AP: 192.168.0.31 (5248) reason : Echo Timer Expiry.
*spamApTask0: Feb 16 13:08:52.301: %WLAN-3-AP_DISCONNECTED: capwap_ac_sm.c:8673 AP6C71.0D12.36BC is disconnected.
*spamApTask0: Feb 16 13:08:52.300: %CAPWAP-3-ECHO_ERR: capwap_ac_sm.c:8636 Did not receive heartbeat reply; AP: 14:16:9d:26:bb:e0
*spamApTask0: Feb 16 13:07:16.863: %HREAP-3-EFFUPG_IMAGE_MASTER: hreap.c:9518 AP6C71.0D12.3D94 is elected as Image Master for Mesh Extenders.
*spamApTask0: Feb 16 13:07:16.863: %HREAP-3-EFFUPG_IMAGE_SLAVE: hreap.c:9470 APA488.733C.4D4C will get image from AP6C71.0D12.3D94.
*spamApTask0: Feb 16 13:06:26.405: %CAPWAP-3-TX_ERR: capwap_ac_sm.c:6547 The system has failed to transmit image data request to AP a4:88:73:40:6a:40
*spamApTask0: Feb 16 13:06:26.405: %CAPWAP-3-ENCODE_ERR: capwap_ac_sm.c:3535 The system has failed to encode Image data request (Requested Ap Image not found) to AP a4:88:73:40:6a:40
*spamApTask0: Feb 16 13:06:26.405: %CAPWAP-3-IMAGE_DOWNLOAD_ERR3: capwap_ac_platform.c:3367 Refusing image download request from Unsupported AP a4:88:73:40:6a:40 - unable to open image file /httpxfer/ap1g5
*spamApTask0: Feb 16 13:01:07.087: %LWAPP-3-AP_DEL: spam_lrad.c:6116 14:16:9d:26:bb:e0: Entry deleted for AP: 192.168.0.31 (5248) reason : Echo Timer Expiry.
*spamApTask0: Feb 16 13:01:07.081: %WLAN-3-AP_DISCONNECTED: capwap_ac_sm.c:8673 AP6C71.0D12.36BC is disconnected.
*spamApTask0: Feb 16 13:01:07.080: %CAPWAP-3-ECHO_ERR: capwap_ac_sm.c:8636 Did not receive heartbeat reply; AP: 14:16:9d:26:bb:e0
*spamReceiveTask: Feb 16 13:00:19.724: %APF-3-MESH_EXTENDER_AUTHORIZED: spam_radius.c:288 Wireless Mesh Extender - 6c:71:0d:12:36:bc authorized by Master AP.
*spamApTask0: Feb 16 13:00:19.723: %APF-3-MESH_EXTENDER_ASSOC_REQ: spam_meshsec.c:1678 Wireless Mesh Extender - 6c:71:0d:12:36:bc is sending Association Request to join the network
*spamApTask0: Feb 16 12:59:35.328: %HREAP-3-EFFUPG_IMAGE_MASTER: hreap.c:9518 AP6C71.0D12.3D94 is elected as Image Master for Mesh Extenders.
*spamApTask0: Feb 16 12:59:35.328: %HREAP-3-EFFUPG_IMAGE_SLAVE: hreap.c:9470 APA488.733C.4D4C will get image from AP6C71.0D12.3D94.
*spamApTask0: Feb 16 12:57:32.344: %CAPWAP-3-TX_ERR: capwap_ac_sm.c:6547 The system has failed to transmit image data request to AP a4:88:73:40:6a:40
*spamApTask0: Feb 16 12:57:32.344: %CAPWAP-3-ENCODE_ERR: capwap_ac_sm.c:3535 The system has failed to encode Image data request (Requested Ap Image not found) to AP a4:88:73:40:6a:40
*spamApTask0: Feb 16 12:57:32.344: %CAPWAP-3-IMAGE_DOWNLOAD_ERR3: capwap_ac_platform.c:3367 Refusing image download request from Unsupported AP a4:88:73:40:6a:40 - unable to open image file /httpxfer/ap1g5
*spamApTask0: Feb 16 12:53:20.873: %LWAPP-3-AP_DEL: spam_lrad.c:6116 14:16:9d:26:bb:e0: Entry deleted for AP: 192.168.0.31 (5248) reason : Echo Timer Expiry.
*spamApTask0: Feb 16 12:53:20.869: %WLAN-3-AP_DISCONNECTED: capwap_ac_sm.c:8673 AP6C71.0D12.36BC is disconnected.
*spamApTask0: Feb 16 12:53:20.868: %CAPWAP-3-ECHO_ERR: capwap_ac_sm.c:8636 Did not receive heartbeat reply; AP: 14:16:9d:26:bb:e0
*spamApTask0: Feb 16 12:51:54.301: %CAPWAP-3-TX_ERR: capwap_ac_sm.c:6547 The system has failed to transmit image data request to AP a4:88:73:40:6a:40
*spamApTask0: Feb 16 12:51:54.301: %CAPWAP-3-ENCODE_ERR: capwap_ac_sm.c:3535 The system has failed to encode Image data request (Requested Ap Image not found) to AP a4:88:73:40:6a:40

 

4 REPLIES 4
David Harper
Cisco Employee

I moved the thread to the wireless group as they are going to be better able to help.

Cheers,

Dave.

Martin Aleksandrov
Cisco Employee

Hi there,

 

Please note all CBW series APs and mesh extenders as well as some series RV routers are affected so if you have the option to update directly from Cisco.com it won't work. There will be a firmware update coming up that will fix this for CBWs.

 

Thanks for understanding

Thanks Martin! 

Do you have any rough ETAs for this? Anywhere I can track this?

 

Much appreciated! 

 

Samson

Hi Samson,

 

Can't confirm dates yet, probably this will come with the next firmware release.

 

Thanks