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Di-641+ Dlink wireless router not acquiring dhcp ips

I have this home user with a Di-641+ Dlink wireless router not acquiring dhcp ips. This is both with the Windows or Dell managing her wireless networks.  However, it works fine in our office connecting our Cisco AP541L access points.  Any ideas or suggestions other than physically looking at the device.

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Re: Di-641+ Dlink wireless router not acquiring dhcp ips

cascoli_2008 wrote:

I have this home user with a Di-641+ Dlink wireless router not acquiring dhcp ips. This is both with the Windows or Dell managing her wireless networks.  However, it works fine in our office connecting our Cisco AP541L access points.  Any ideas or suggestions other than physically looking at the device.


Good afternoon,

As per your post, your home user is having issues with the D-Link product, not the Cisco products. This forum serves to provide technical and presales support for Cisco devices only.

I did take the time to locate the free support number for the D-Link products: 1-877-453-5465

In light of all of this, I am glad to hear your Cisco access points seem to be working well!

Best of luck,

-Lindsey