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arphilyaw
Beginner

Losing connection to AP management interface

I have a client with an AP541n, most recent firmware installed.  When he logs into the management interface (via IP using Google Chrome browser), it will work for a few minutes and then just disappear.   If he attempts to reload the page he gets a message similar to a website being down (page cannot be displayed).  The idle timeout has been extended to 4 hours, but this can happen at any point while logged into the interface.

Has anyone else had this problem pop up?  My client is really happy with the AP's performance but is getting somewhat frustrated with the interface.

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David Carr
Frequent Contributor

Have you tried the gui with another browser.  I know the devices are primarily designed to work with IE  and the SG  and SF 300 series switches support both IE and Firefox.