We have multiple sites and have started to purchased WAP 150's instead of the 321's. We have used 321's for a long time and were great. The 150's are very similar and so we have now been setting those up. On two sites our 150's have been losing the gateway and cannot route beyond the local LAN.If I look at the gateway in the config it is there but I cannot ping the WAP's over the WAN. I can over the LAN. This causes us an issue as they use RADIUS for authentication and have to go over the WAN for this. Never been an issue with any other WAP we have ever had. The same fault has now occurred on two separate WAN sites so I am thinking a bug.
If I login over the LAN to the GUI and overtype the last octet of the gateway address and choose save immediately the WAP is pingable over the WAN and can now authenticate again.
Anyone else seeing this and fixed?
I am on the latest firmware.
You do not need to have a Smartnet contract associated to your WAP150 in order to open a ticket for technical support, all you need is your serial number as this is a Small Business device.
If you have any issues opening a ticket please let me know.
Our partner sell it without support, the is basically ok in case of the device is perfect.
But this series is far from perfection.
- loosing default gateway (like yours)
- dropping clinets
- random restarts on higher numbers of clients
- restarts using web interface
I tried all firmware versions, and lot of combinations of settings.
We have 10 form this devices and almost useless. The only working (Juggad) solution to unplug and tape the good old Cisco 121 on the top and waiting for the vendor to issue a really working firmware
Did you manage to get a resolution on this? We're seeing the same thing happen on a WAP150 with firmware version 184.108.40.206.
Wondering if installing 220.127.116.11 will be any better?
The one we've got seems to do it multiple times a day, and even straight after a reboot too.
Think the best option is to return it to the supplier as not fit for purpose.
I have trouble with WAP150:
I used srx 300 firewall, we have used 02 port on them
1.internal for Lan
2.dmz for Guest
we have policy acces from internal to dmz (all to all service)
I have 02 wap 321 (ip in dmz D1 & D2)
no problem PING from internal (PC) to wap 21 (CAN PING TO D1 & D2 , AFTER
REBOOT BOTH WAP321 THEN STILL PING),IF ONE LAPTOP IN DMZ ALWAYS PING NOPROBLEM
but we faced problem when use WAP150 when join in to dmz (ip in dmz D3)
the first time we can ping from internal to D3 but if i reboot AP wap150 then could not ping
,if i want to ping always I have to plugout cable of AP and plugin cab;e then cant Ping normally.what problem here?
I tested other one same wap150 same face this problem,in while wap321 always normal
I tested firmwared 1.1.07 1.1.09(latest) same problem,
I tested with other FirewallFortiagte same networki diagram its normal ,I dont face this problem
OH I DONT KNOW WAT PROBLEM HERER MAYBE ON LY ONE SERIAL WAP150 not communicate with all firewall devices
Please help em resolved this.
Thank you very much