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WAP 581 Captive Web Portal authentication slow

monconstruction
Level 1
Level 1

When I enable local authentication for the guest wifi, it takes a long time for the page to load (cisco captive page).   When authentication is turned off, guest wifi connects and users can start browsing the internet.

 

I created a guest account, configured to use local database.  I have also tried to use no authentication but have users hit the web portal page first to check connect, same problem.   Any ideas or settings to change?

1 Reply 1

boatanas
Cisco Employee
Cisco Employee

Dear Customer,

 

The issue you are experiencing requires a more in-depth troubleshooting. I would therefore advise you to open a service request with us. Please find your contact here: https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

 

Borislav Atanassov
Cisco Small Business TAC