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WAP121 disconnects clients

thomas.vogt11
Level 1
Level 1

‎09-04-2017 07:32 AM - edited ‎03-21-2019 10:47 AM

Hello

 

I use two WAP 121 in my office. The two WAP121 are configured to a cluster and have the same SSID.


The problem with the WAP121 I have is, that they disconnect the devices, the device can connect, after a few seconds the devices are disconnect again. I do not know where the problems is comming from.

The firmware is the current firmware 1.0.6.5.

In the attachment there are the log file and a screenshot of the WAP121 information. May someone finds a hint for me how I can fix the problem. I would be very happy!

 

Cheers Tom

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17 Replies 17

Rawa Salah
Level 1
Level 1
In response to Osmar Candido

‎05-17-2018 10:44 AM

Hi

Can you disable bandwidth utilization and check user experience ? 

BR/Rawa
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Osmar Candido
Level 1
Level 1
In response to Rawa Salah

‎05-18-2018 07:06 AM

Hi

It did not work, in the second equipment when it enters the cluster it continues to disconnect customers.

When it disables the cluster it fails to stop.

Att

0 Helpful

Rawa Salah
Level 1
Level 1
In response to Osmar Candido

‎05-18-2018 01:57 PM

Actually i changed to cisco wap 151 , by disabling bandwidth utilization now its fine , i hope cisco fix this issue permanently , 

BR/Rawa 
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