WAP321 antenna pattern

[lokibjensen]

Hi there,

A counterpart of mine was asking what the antenna pattern is in the WAP321's and also how exactly they should be mounted.  We can't seem to find the antenna patterns anywhere.  Can somebody please post this in for for us?  Thanks!                  

[jeffrrod]

Dear Customer,

Thank you for contacting Cisco Small Business Wireless support community.

There is no part diagram or assembly instructions available in how to mount the internal fixed PIFA antenna on the WAP321 since end users are not intended to.

I suggest you to contact your nearest, most convinient, Cisco Partner in order to get assistance on your request;

http://tools.cisco.com/WWChannels/LOCATR/openBasicSearch.do

Thank you for your time,

Jeffrey Rodriguez S.

Cisco Customer Support Engineer

[lokibjensen]

Sir, we ARE Cisco partners.  That's the point, as partners we cannot seem to find the antenna pattern for this AP.  I hope your next reply is quicker and more helpful than the previous.  Thank you.

[jeffrrod]

Dear Partner,

Please reach out to our Small Business Support Center and open a Service Request to address this issue.

One of our Engineers may be able to work with you and diagnose the root cause.

You can find the appropriate contact information for SBSC in the below link.

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

Jeffrey Rodriguez S.
Cisco Customer Support Engineer.

[lokibjensen]

Root cause?  We are simply trying to find out what the antenna patterns are so that we can fine tune our mounting of the AP's.  Before purchasing the product we want to know how the signals operate.  There is no "root cause".  I don't think that you are understanding the question.

[cindy toy]

Hi Bjorn,

Here is the area where all the product specifications regarding the WAP 321 is located (scroll down the page): http://www.cisco.com/en/US/products/ps12249/index.html

This particular data sheet has all the product specifications: http://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps12237/ps12249/c78-697406_data_sheet.pdf

Here is where you can go to see how to install it: http://www.cisco.com/en/US/products/ps12237/prod_installation_guides_list.html

In addition, we also have the Online Emulator for the WAP321 located here: https://supportforums.cisco.com/community/netpro/small-business/onlinedemos

Regards,
Cindy Toy
Cisco Small Business Community Manager
for Cisco Small Business Products
www.cisco.com/go/smallbizsupport
twitter: CiscoSBsupport

[lokibjensen]

Hello and thank you for your much more thorough response.  Unfortunately we have been through all of those documents and they still don't provide the information we have requested.  When one purchases an antenna for an AP from Cisco the antenna patterns are normally on the page.  Unfortunately that is not the case here.  Am I to understand that mounting vertically or horizontally will make no difference whatsoever with this AP?  If so, where can I find confirmation of this?  Thank you.

[Eric Moyers · Accepted solution]

Hello Sir,

I believe that the information that you are looking for is that the WAP321 has an omni-directional pattern. It is designed for Wall or Ceiling mounting. I would normally prefer to mount this AP on the Ceiling for best coverage. If you check the following website out, It will give you a good breakdown of the WAP321 and also has a few pictures of the inside of the unit. This is great, since opening your own up would void any warranty that it has.

http://www.smallnetbuilder.com/wireless/wireless-reviews/31734-cisco-wap321-wireless-n-selectable-band-access-point-with-poe-reviewed

I hope this answers your question. If not please respond back and I will try to get some more detail for you. I am currently training Engineers on the new AP's we have coming out, so it may take me a little bit to get back to you.

Thanks

Eric Moyers    .:|:.:|:.

Cisco Small Business US STAC Advanced Support Engineer

US-STAC Wireless Subject Matter Expert

CCNA, CCNA-Wireless

866-606-1866 ext 601027

Mon - Fri 09:00 - 18:00 (UTC - 05:00)

*Please rate the Post so other will know when an answer has been found.

[lokibjensen]

Thank you sir!  I believe that was the answer we were looking for.  I really appreciate the time you spent writing up your reply.  Have a great day!