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Get the latest new and information the November issue of the Cisco Small Business Monthly Newsletter

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Beginner

WAP321 Corrupt Image

Hi,

as described in the german quick guide, only the ethernet led is flashing quickly, seems like a bad image. Also checked with a sniffer, no traffic on the ethernet port. Thanks a lot! 

PID VID: WAP321-E-K9 V01

 

https://www.cisco.com/c/dam/en/us/td/docs/wireless/access_point/csbap/wap121/quick_start/guide/WAP_121_321_QSG.pdf

https://www.cisco.com/c/dam/en/us/td/docs/wireless/access_point/csbap/wap121/quick_start/translated_pdf/WAP_121_321_QSG_de_DE.pdf

 

5 REPLIES 5
Cisco Employee

Re: WAP321 Corrupt Image

Hi,

Flashing Ethernet / LAN LED indicates transmitting / receiving data on that interface. And after a new firmware installation if the power light is flashing quickly that indicates bad image.

What is the firmware version you are using on the mentioned WAP321-E-K9 V01 model?

Beginner

Re: WAP321 Corrupt Image

Hi,

the currently installed firmware is 1.0.6.5 i guess. Only the ethernet led is flashing, the power(using ac) and wifi led are both dead. cheers!

 

 

Cisco Employee

Re: WAP321 Corrupt Image

Hi,

Are you able to access the GUI of the mentioned WAP321 ?

For further troubleshooting you may contact us and open a service request with us following the below mentioned link…

https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

Beginner

Re: WAP321 Corrupt Image

>Are you able to access the GUI of the mentioned WAP321 ?

Nope. It's completely dead.

>For further troubleshooting you may contact us and open a service request with us following the below mentioned link…

The AP has no service contract, so should i throw it away?

Cisco Employee

Re: WAP321 Corrupt Image

Hi,

Sorry for the inconvenience you are facing. As mentioned before, please open a service request with us following the below mentioned link…

https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

We will check for the possibilities to assist you in this case.