WAP321 - device in cluster Hungs

[alex]

Hi,

I have 4 WAP321 connect to SW300-8MP, use POE, configured in cluster (single point setup)

After 5-7 day all AP are HUNG ( not respond to ping, can not acces http interface)

Last time it happened an AP respond to ping and http while the rest were blocked.

I have attached files of diagnostic before restart and after restart and configuration files too

Please help me with this problem.

Thanks,

Alexandru

[lariasqu]

Hi Alexandru, my name is Luis I am part of the Small business Support community. Could you please tell me what firmware are you running? The current firmware is 1.0.3.4, and you can download it in the link bellow.

http://software.cisco.com/download/release.html?mdfid=284152656&softwareid=282463166&release=1.0.3.4

Also when the devices is not responding, did you try to turn off your device and unplug and plug back the Internet connection for 10 seconds?

Also there is other case with similar symptoms, please check it out the link bellow:

https://supportforums.cisco.com/message/3968727#3968727

I hope you find this answer useful

Greetings,

Luis Arias.

Cisco Network Support Engineer.

[alex]

Hi,

I have last firmware on all devices

If I restart the equipment stops working since 5-7 days.

The other case does not help with anything, no response.

Can you reproduce the problem using the equipment in your lab?

Thanks,

Alexandru Craiu