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Jaroslav Ksinan
Beginner

WAP361 - clients disconnecting and reconnecting all the time

Hello,

 

I've read many forum posts with similar issues and still haven't found working solution for clients' illogical disassociations and deauthentications from WAP361 access points.

 

Issue is exactly the same as other people are experiencing: Clients get disconnected due to "leaving IBSS or ESS" few minutes after association despite client not moving anywhere from AP. Sometimes clients reconnect back automatically, sometimes Wi-Fi adapter has to be restarted in order to be able to reconnect. Also the authentication may occasionally take up to 40 seconds. Issues don't seem to be affecting specific type of clients, it happens on laptops, mobile phones, tablets.

 

WAP361 APs are running in Single Point mode (i.e. cluster mode) on firmware V1.1.2.4.

 

This is how it usually looks in logs for signle client:

 

2021-Aug-05, 09:24:13 debug hostapd[21915] station: a4:93:3f:e4:21:93 deauthenticated
2021-Aug-05, 09:24:13 info hostapd[21915] STA a4:93:3f:e4:21:93 disassociated from BSSID 70:f3:5a:36:0a:f0 reason 8: Sending STA is leaving BSS
2021-Aug-05, 09:24:13 debug hostapd[21915] station: a4:93:3f:e4:21:93 deauthenticated
2021-Aug-05, 09:24:13 info hostapd[21915] STA a4:93:3f:e4:21:93 deauthed from BSSID 70:f3:5a:36:0a:f0 reason 4: Disassociated due to inactivity
2021-Aug-05, 09:20:43 info hostapd[21915] The wireless client with MAC address a4:93:3f:e4:21:93 has been successfully authenticated.
2021-Aug-05, 09:20:43 info hostapd[21915] STA a4:93:3f:e4:21:93 associated with BSSID 70:f3:5a:36:0a:f0
2021-Aug-05, 09:20:43 info hostapd[21915] Assoc request from a4:93:3f:e4:21:93 BSSID 70:f3:5a:36:0a:f0 SSID BRSK-WIFI
2021-Aug-05, 09:20:43 err hostapd[21915] trying to deauthenticate to station a4:93:3f:e4:21:93, but not authenticated
2021-Aug-05, 09:20:43 err hostapd[21915] trying to update accounting statistics, station a4:93:3f:e4:21:93 not found
2021-Aug-05, 09:20:43 info hostapd[21915] STA a4:93:3f:e4:21:93 deauthed from BSSID 70:f3:5a:36:0a:f0 reason 3: STA is leaving IBSS or ESS
2021-Aug-05, 09:20:09 debug hostapd[21915] station: a4:93:3f:e4:21:93 deauthenticated
2021-Aug-05, 09:20:09 info hostapd[21915] STA a4:93:3f:e4:21:93 disassociated from BSSID 70:f3:5a:36:0a:f0 reason 3: STA is leaving IBSS or ESS
2021-Aug-05, 09:20:09 debug hostapd[21915] station: a4:93:3f:e4:21:93 deauthenticated
2021-Aug-05, 09:20:09 info hostapd[21915] STA a4:93:3f:e4:21:93 disassociated from BSSID 70:f3:5a:36:0a:f0 reason 3: STA is leaving IBSS or ESS
2021-Aug-05, 09:09:29 info hostapd[21915] The wireless client with MAC address a4:93:3f:e4:21:93 has been successfully authenticated.
2021-Aug-05, 09:09:29 info hostapd[21915] STA a4:93:3f:e4:21:93 associated with BSSID 70:f3:5a:36:0a:f0
2021-Aug-05, 09:09:29 info hostapd[21915] Assoc request from a4:93:3f:e4:21:93 BSSID 70:f3:5a:36:0a:f0 SSID BRSK-WIFI
2021-Aug-05, 09:09:29 debug hostapd[21915] station: a4:93:3f:e4:21:93 deauthenticated
2021-Aug-05, 09:09:29 info hostapd[21915] STA a4:93:3f:e4:21:93 disassociated from BSSID 70:f3:5a:36:0a:f0 reason 8: Sending STA is leaving BSS
2021-Aug-05, 09:09:29 debug hostapd[21915] station: a4:93:3f:e4:21:93 deauthenticated
2021-Aug-05, 09:09:29 info hostapd[21915] STA a4:93:3f:e4:21:93 deauthed from BSSID 70:f3:5a:36:0a:f0 reason 3: STA is leaving IBSS or ESS
2021-Aug-05, 09:07:55 info hostapd[21915] The wireless client with MAC address a4:93:3f:e4:21:93 has been successfully authenticated.
2021-Aug-05, 09:07:55 info hostapd[21915] STA a4:93:3f:e4:21:93 associated with BSSID 70:f3:5a:36:0a:f0
2021-Aug-05, 09:07:55 info hostapd[21915] Assoc request from a4:93:3f:e4:21:93 BSSID 70:f3:5a:36:0a:f0 SSID BRSK-WIFI

 

 

Below are all the settings I've tried, however it always ends up disassociating clients with same reason:

 

Wireless > Radio
Short Guard Interval Supported: Yes / No
Protection: Auto / Off
Frame Burst Support: On / Off
Fixed Multicast Rate: Auto / 54 Mbps
Broadcast/Multicast Rate Limiting: Off
TSPEC: Off
Legacy Rate Sets: removed rates 1, 2 and 5,5 Mbps

 

Wireless > Networks > SSID Security Settings
WPA Versions: WPA2-AES only allowed
Broadcast Key Refresh Rate: 86400 / 0
PMF: Not Required / Capable

 

Single Point Setup > Channel Management
Automatic Channel Assignment: Enable (also tried with manual channels assigned per AP)
Change Channel Threshold: 25%

 

Access Control > Client QoS
no Client QoS

 

I am out of ideas what other settings could I change, so I ended up here trying to find out if somebody perhaps managed to get it fixed. Thanks.

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