04-04-2019 09:20 PM
Hi Guys,
I am currently experiencing an issue with a brand new Cisco WAP571 access point. Below is the errors on the access point, when a users tries to authenticate with their AD credentials via radius:
Apr 4 2019 12:20:57 | debug | hostage[23954] | station: 40:a3:cc:61:33:75 deauthenticated | |
Apr 4 2019 12:20:57 | info | hostapd[23954] | STA 40:a3:cc:61:33:75 disassociated from BSSID 00:45:1d:e2:49:00 reason 8: Sending STA is leaving BSS | |
Apr 4 2019 12:20:57 | debug | hostapd[23954] | station: 40:a3:cc:61:33:75 deauthenticated | |
Apr 4 2019 12:20:57 | info | hostapd[23954] | STA 40:a3:cc:61:33:75 deauthed from BSSID 00:45:1d:e2:49:00 reason 1: Unspecified Reason | |
Apr 4 2019 12:20:57 | info | hostapd[23954] | Station 40:a3:cc:61:33:75 had an authentication failure, reason 15 | |
Apr 4 2019 12:20:46 | info | hostapd[23954] | STA 40:a3:cc:61:33:75 associated with BSSID 00:45:1d:e2:49:00 | |
Apr 4 2019 12:20:46 | info | hostapd[23954] | Assoc request from 40:a3:cc:61:33:75 BSSID 00:45:1d:e2:49:00 SSID WIFI-ENT | |
Apr 4 2019 12:20:46 | debug | hostapd[23954] | station: 40:a3:cc:61:33:75 deauthenticated | |
Apr 4 2019 12:20:46 | info | hostage[23954] | STA 40:a3:cc:61:33:75 disassociated from SUBSIDY 00:45:1d:e2:49:00 reason 8: Sending STA is leaving BSS |
A brief info on the setup of the network:
- the access point is configured at one of our remote sites.
- we have a cisco acs security appliance for tacacs and radius authentication at the head office and a secondary at the recovery site.
- all network devices (switches, routers & firewalls) are accessed via tacacs, therefore communication from the remote site to the acs appliance at the head office is not an issue.
- below is the error message on the acs appliance:
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Any help would be very appreciated.
05-15-2019 07:41 AM
Dear Customer,
Radius authentication is a complex process that requires a more in-depth research. I would therefore suggest you to open a service request with us. Please send me as a private message your Cisco ID and the serial number of your access point.
Thanks.
05-22-2019 05:31 AM
Hi,
I will log a TAC call, as soon as we have migrated to ISE.
Many Thanks
Duane
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