WAP581 randomly reboots itself

[vladreamer]

Hi,

I have 5 wireless access points WAP581 (Firmware Version: V1.0.2.0)
All these devices aggregated to one SinglePoint cluster.
My problem is that the devices reboot themselves randomly. I have noticed following Syslog entries when it happens:

Feb 22 20:53:33 10.1.5.234 syslog: error occured for query on path cluster.stations-aggregated.session (function: data_service, file: /home/sigmund.lou/cisco_wap581/ap/broadcom/src/web-ui-framework/data_service.c, line: 481)
Feb 22 20:53:33 10.1.5.234 syslog: activator.stations-aggregated.session, timed out. (function: activator_execute_buffer, file: /home/sigmund.lou/cisco_wap581/ap/broadcom/src/web-ui-services/activator_query.c, line: 131)
Feb 22 21:01:51 10.1.5.236 syslog: error occured for query on path cluster.stations-aggregated.session (function: data_service, file: /home/sigmund.lou/cisco_wap581/ap/broadcom/src/web-ui-framework/data_service.c, line: 481)
Feb 22 21:01:51 10.1.5.236 syslog: activator.stations-aggregated.session, timed out. (function: activator_execute_buffer, file: /home/sigmund.lou/cisco_wap581/ap/broadcom/src/web-ui-services/activator_query.c, line: 131)
Feb 22 21:03:38 10.1.5.234 syslog: error occured for query on path cluster.stations-aggregated.session (function: data_service, file: /home/sigmund.lou/cisco_wap581/ap/broadcom/src/web-ui-framework/data_service.c, line: 481)
Feb 22 21:03:38 10.1.5.234 syslog: activator.stations-aggregated.session, timed out. (function: activator_execute_buffer, file: /home/sigmund.lou/cisco_wap581/ap/broadcom/src/web-ui-services/activator_query.c, line: 131)

I hope someone can help me to resolve this issue

Thank you!

[mikes_philly]

Hi,

I'm not sure if your problem is at all related to what I was having, but it's worth taking a look..

https://community.cisco.com/t5/small-business-wireless/wap581-with-wireless-offline-problem/m-p/3934705#M10233

I'm using a two WAP581 cluster, now on FW 1.0.1.5 and it's working perfect. 

They seem to be shipping with 1.0.2.0, but currently it doesn't seem like that FW is available to download, the latest is 1.0.1.5.  Maybe this FW was pulled because of bugs being found?

Anyhow, my WAPs were having all sorts of connectivity issues and losing their ethernet connection after about 4+ hours of running, constantly occuring, I'd have to reboot it, then it would go away, then come right back after the same amount of time.

Since 1.0.2.0 FW doesn't seem to be available to download, you can only go back to 1.0.1.5, so make sure you are OK with that before attempting to try this.. but for me it cleaned everything up.