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Call Home on Nexus 5548up switch

russjstewart
Level 1
Level 1

Hello all,

We are trying to setup Cisco's Call Home on 5548up switches.

We have managed to get the email component working and are able to get a full-txt email using the callhome test command.

We are configuring this to monitor interface up/down syslog events as the switches connect our services environment.

I have been trying to get CallHome to trigger an email notification by shut/no shut of a port with no success.

Should alerts trigger on an admin. shut/no shut of a port?

Have I missed anything in the configuration below?

Below is the output of a show run callhome all command on a configured 5548 switch:

5548_switch# sh run callhome all

!Command: show running-config callhome all
!Time: Tue Feb 19 13:56:11 2019

version 7.1(4)N1(1)
callhome
switch-priority 7
email-contact xxxxxxxx@xxxxxxxxx.xxx.xxx.au
phone-contact +613-XXXX-XXXX
streetaddress 200 Xx. Xxxxxxxxx St. Xxxxxxxxxx
destination-profile PDC_5548_1
destination-profile PDC_5548_1 format full-txt
destination-profile PDC_5548_1 transport-method email
no destination-profile PDC_5548_1 transport-method http
destination-profile PDC_5548_1 message-size 2500000
destination-profile PDC_5548_1 message-level 2
destination-profile full_txt
destination-profile full_txt format full-txt
destination-profile full_txt transport-method email
no destination-profile full_txt transport-method http
destination-profile full_txt message-size 2500000
destination-profile full_txt message-level 0
destination-profile short_txt
destination-profile short_txt format short-txt
destination-profile short_txt transport-method email
no destination-profile short_txt transport-method http
destination-profile short_txt message-size 4000
destination-profile short_txt message-level 0
destination-profile CiscoTAC-1 transport-method email
no destination-profile CiscoTAC-1 transport-method http
destination-profile CiscoTAC-1 message-size 5000000
destination-profile CiscoTAC-1 message-level 0
destination-profile PDC_5548_1 email-addr xxxxxxxx@xxxxxxxxx.xxx.xxx.au
destination-profile PDC_5548_1 alert-group all
destination-profile CiscoTAC-1 alert-group cisco-tac
destination-profile full_txt alert-group all
destination-profile short_txt alert-group all
transport email smtp-server xxxxxxxxxxxx.xxxxxxxxxx.xxx.xxx.au port 25 use-vrf default
transport email from xxxxxxxxxx@xxxxxxxxx.xxx.xxx.au
transport http use-vrf default
no transport http proxy enable
transport email smtp-server xxxxxxxxxx.xxxxxxxxx.xxx.xxx.au port 25 use-vrf default
transport email from xxxxxxxxxx@xxxxxxxxx.xxx.xxx.au
enable
duplicate-message throttle
periodic-inventory notification
periodic-inventory notification interval 7
periodic-inventory notification timeofday 08:00


5548_switch#

Many thanks.

 

1 Reply 1

Justin Sprake
Cisco Employee
Cisco Employee
The Call-home capability actually does not create notification for a variety of administrative operations on the device, including shut/no shut commands. The extent of the call-home capability will depend on the device platform/IOS itself. The below document regards Smart Call Home notification and SR creation policies, but also contains each Call-home alert as well:

https://www.cisco.com/c/dam/en/us/td/docs/switches/lan/smart_call_home/user_guides/MonitoringDetails.pdf

For port status notifications, you will likely need to implement some TCL scripting.