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Cisco Smart License Failing

Currently having issues with setting up licensing on a new router enabled with Smart License. Could someone let me know what could be the issue here?

 

 

 

USA-VT-LOTT-MPLS#show license status
Smart Licensing is ENABLED

Registration:
Status: UNREGISTERED - REGISTRATION FAILED
Export-Controlled Functionality: Not Allowed
Initial Registration: FAILED on Mar 25 16:35:55 2022 UTC
Failure reason: Fail to send out Call Home HTTP message.

License Authorization:
Status: EVAL MODE
Evaluation Period Remaining: 87 days, 1 hours, 33 minutes, 58 seconds

License Conversion:
Automatic Conversion Enabled: True
Status: Not started


USA-VT-LOTT-MPLS#dns
USA-VT-LOTT-MPLS#dns lo
USA-VT-LOTT-MPLS#ip dns
USA-VT-LOTT-MPLS#ip dns?
% Unrecognized command
USA-VT-LOTT-MPLS#ip nam?
% Unrecognized command
USA-VT-LOTT-MPLS#ip dns?
% Unrecognized command
USA-VT-LOTT-MPLS#ping tools.cisco.com
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 72.163.4.38, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 58/58/59 ms
USA-VT-LOTT-MPLS#

2 Replies 2

balaji.bandi
Hall of Fame
Hall of Fame

what is the device and IOS Code running :

 

Failure reason: Fail to send out Call Home HTTP message.

 

post call home config and make sure you use the source interface config to reach tools.cisco.com

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Leo Laohoo
Hall of Fame
Hall of Fame

What firmware is the router on?