Old company still listed under registered devices in Call Home Portal

[pdub206]

How do I remove the old company? I no longer work there and should not have access to any of their equipment anymore.

[tfitch]

Hello Patrick,

Have you removed the TS maintenance contracts belonging to your old company from your CCO profile as I think this may 'remove' the old company?

Regards, Tim 

[pdub206]

Yes, I have removed the old contracts.  I only have the new company contracts on my current account.

[Pramod Srinivasa]

Hi Patrick,

Could you please provide your cco id so we can look into this.

Regards,

Pramod

[pdub206]

Should I open a TAC case about this? I would prefer not to put my CCO ID on the public internet...

[Pramod Srinivasa]

Yes please raise a TAC case

Thanks,

Pramod