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Welcome to the Smart Call Home Community!

Our online forum for Smart Call Home customers to share, learn, and collaborate on Smart Call Home related topics. We encourage you to ask questions of Cisco experts, start a discussion, or share ideas and insight.

Smart Call Home enabled devices perform proactive diagnostics on their own components to provide real-time alerts and remediation advice when an issue is detected. An embedded support feature available on a broad range of Cisco products, it is provided at no additional cost with an active Smart Net Total Care Service, SP Base, Unified Computing Support Service, or Mission Critical Support Service contract for the designated products.

This Community will provide you with an overview about Cisco Smart Call Home features and how these features are embedded in a wide range of Cisco products to help your network. Smart Call Home provides higher network availability and support service quality.

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SCH Quickstart Process for devices with ESTOP Contracts

Since devices with ESTOP register differently than devices with C4P contracts, the Quickstart Guides don't reference the differences. There is no Cisco email to the customer to complete the registration process 

What is the recommended best practice for registering ESTOP devices. 

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Cisco Employee

Hi,

Hi,

We are looking into this, will keep you posted.

Thanks,

Pramod

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