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Welcome to the Smart Call Home Community!

Our online forum for Smart Call Home customers to share, learn, and collaborate on Smart Call Home related topics. We encourage you to ask questions of Cisco experts, start a discussion, or share ideas and insight.

Smart Call Home enabled devices perform proactive diagnostics on their own components to provide real-time alerts and remediation advice when an issue is detected. An embedded support feature available on a broad range of Cisco products, it is provided at no additional cost with an active Smart Net Total Care Service, SP Base, Unified Computing Support Service, or Mission Critical Support Service contract for the designated products.

This Community will provide you with an overview about Cisco Smart Call Home features and how these features are embedded in a wide range of Cisco products to help your network. Smart Call Home provides higher network availability and support service quality.

Smart Services for Network Management Will Be Critical for Business Success in a Connected World

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Forrester Consulting has a reputation as one the leading IT analyst firms in the world. That’s why Cisco asked them to take a look at Cisco smart services and provide an expert perspective that would be valuable to IT professionals. The result is this thought leadership white paper. 

Smart services, like Smart Call Home, will become increasingly important to enterprises as more and more business and IT activities move into the cloud and into the network.

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