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Announcements

Welcome to the Smart Call Home Community!

Our online forum for Smart Call Home customers to share, learn, and collaborate on Smart Call Home related topics. We encourage you to ask questions of Cisco experts, start a discussion, or share ideas and insight.

Smart Call Home enabled devices perform proactive diagnostics on their own components to provide real-time alerts and remediation advice when an issue is detected. An embedded support feature available on a broad range of Cisco products, it is provided at no additional cost with an active Smart Net Total Care Service, SP Base, Unified Computing Support Service, or Mission Critical Support Service contract for the designated products.

This Community will provide you with an overview about Cisco Smart Call Home features and how these features are embedded in a wide range of Cisco products to help your network. Smart Call Home provides higher network availability and support service quality.

Announcing the new Smart Call Home Status page

View operational status and incident data, plus subscribe to receive incident updates.
Smart Call Home Events
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cisco_admin1
cisco_admin1 Participant
‎03-07-2014 05:01 PM
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Smart Call Home

Ended
01-16-2012 01:00 AM PST thru 01-27-2012 01:00 AM PST
With Bryan WilliamsWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about Smart Call Home, an embedded support feature available on a broad range of Cisco products, provided at no additional cost, with an... Read More
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cisco_admin1
cisco_admin1 Participant
‎03-07-2014 05:01 PM
80 Views
0 Comments

Overview Smart Call Home and Device Diagnostics

Ended
03-06-2012 01:00 AM PST thru 03-06-2012 01:00 AM PST
Bryan is a Technical Marketing Engineer in the Technical Services Product Management group at Cisco. He is an expert in the configuration, registration, and operation of Smart Call Home. He has worked at Cisco since 2003, as a solutions architect, IT mana... Read More
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cisco_admin1
cisco_admin1 Participant
‎03-07-2014 05:01 PM
64 Views
0 Comments

Smart Call Home

Ended
11-05-2012 01:00 AM PST thru 11-16-2012 01:00 AM PST
With Bryan Williams Welcome to the Cisco Support Community Ask the Expert conversation with Cisco expert Bryan Williams. This is an opportunity to learn and ask questions about Cisco Smart Call Home, a support feature that helps detect and resolve critica... Read More
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cisco_admin1
cisco_admin1 Participant
‎03-07-2014 05:01 PM
35 Views
0 Comments

Webcast English - US: Smart Call Home

Ended
03-06-2012 01:00 AM PST thru 03-16-2012 12:00 AM PST
Bryan WilliamsWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to get an overview of the Smart Call Home and Device Diagnostics offerings from Cisco. Smart Call Home is an embedded support feature available on a b... Read More
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Latest Contents
Call-Home Direct HTTPs Config Assistance
Created by zekebashi on 06-28-2018 09:32 AM
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Hello, I am trying to configure call-home on a new Fireppower2100/ASA and got stuck on configuring the transport method. I configured http as the transport method and wanted to know if I need to install a CA or that the default CA trustpoints, which came ... view more
Smart Call Home 4.2.3.2
Created by rdominic on 05-04-2018 05:15 AM
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https://www.cisco.com/c/dam/en/us/td/docs/switches/lan/smart_call_home/Smart_Call_Home_Release_Notes_4-2-3-2.pdf 
Smart License Satellite - Explicit Proxy
Created by George D on 04-18-2018 09:05 AM
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Is it possible to have the cisco smart licensing appliance use an explicit http proxy?  how do you set it? can i set it in on the linux side?
Smart Call Home Release Notes 4-2-3-0
Created by rdominic on 04-09-2018 03:20 AM
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 Smart Call Home Release Notes 4-2-3-0https://www.cisco.com/c/dam/en/us/td/docs/switches/lan/smart_call_home/Smart_Call_Home_Release_Notes_4-2-3-0.pdf
Smart Call Home Release Notes 4.2.2.8
Created by rdominic on 04-09-2018 03:16 AM
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https://www.cisco.com/c/dam/en/us/td/docs/switches/lan/smart_call_home/Smart_Call_Home_Release_Notes_4-2-2-8.pdf 
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