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Announcements

Welcome to the Smart Call Home Community!

Our online forum for Smart Call Home customers to share, learn, and collaborate on Smart Call Home related topics. We encourage you to ask questions of Cisco experts, start a discussion, or share ideas and insight.

Smart Call Home enabled devices perform proactive diagnostics on their own components to provide real-time alerts and remediation advice when an issue is detected. An embedded support feature available on a broad range of Cisco products, it is provided at no additional cost with an active Smart Net Total Care Service, SP Base, Unified Computing Support Service, or Mission Critical Support Service contract for the designated products.

This Community will provide you with an overview about Cisco Smart Call Home features and how these features are embedded in a wide range of Cisco products to help your network. Smart Call Home provides higher network availability and support service quality.

Announcing the new Smart Call Home Status page

View operational status and incident data, plus subscribe to receive incident updates.

Smart Call Home Events
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01-16-2012 01:00 AM PST thru 01-27-2012 01:00 AM PST
With Bryan WilliamsWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about Smart Call Home, an embedded support feature available on a broad range of Cisco products, provided at no additional cost, with an... Read More
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03-06-2012 01:00 AM PST thru 03-06-2012 01:00 AM PST
Bryan is a Technical Marketing Engineer in the Technical Services Product Management group at Cisco. He is an expert in the configuration, registration, and operation of Smart Call Home. He has worked at Cisco since 2003, as a solutions architect, IT mana... Read More
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11-05-2012 01:00 AM PST thru 11-16-2012 01:00 AM PST
With Bryan Williams Welcome to the Cisco Support Community Ask the Expert conversation with Cisco expert Bryan Williams. This is an opportunity to learn and ask questions about Cisco Smart Call Home, a support feature that helps detect and resolve critica... Read More
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03-06-2012 01:00 AM PST thru 03-16-2012 12:00 AM PST
Bryan WilliamsWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to get an overview of the Smart Call Home and Device Diagnostics offerings from Cisco. Smart Call Home is an embedded support feature available on a b... Read More
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