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Smart Licensing and Smart Accounts FAQ for Partners, Distributors and Customers

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Smart Licensing and Smart Accounts FAQ for External Audiences: Partners, Distributors and Customers.

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when i try to create smart account and fill the boxes i always  get the massage below any one have the solution for that 
The address you entered failed validation for the reasons listed below. Verify that you have entered the address for the company/organization correctly.
  • The value entered for "City" does not correspond with the other values provided for the headquarters address.

 

Beginner

Enter a case with GLO: licensing@cisco.com. It may be comparing the address to what is recorded in Cisco record.

Beginner

Hello guys

 

I have 2 Catalyst9404 version of IOS 16.09.03, in this version it is necessary to perform authentication of the licenses via Smart lincenses.

 

I performed the S / N Registry via the Smart licenses of these equipments.

 

Now I need to register the Catalyst9404, but I will use my notebook as an internet outlet only to register with smart lincenses ...

 

My question is what commands to perform this registration using my notebook as a way out of the internet?

 

Note: I used the link procedure below but it did not work

 

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9400/software/release/16-9/configuration_guide/sys_mgmt/b_169_sys_mgmt_9400_cg/configuring_smart_licensing.pdf

 

thank you for your attention

Cisco Employee

Hi Tiago, 

 

You can check the documentation available here on Cisco.com: https://www.cisco.com/c/en/us/products/software/smart-accounts/smart-licensing-feature-roadmap-comparison-table.html

 

In particular, you will find a link to the configuration guide: https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9400/software/release/16-9/configuration_guide/sys_mgmt/b_169_sys_mgmt_9400_cg/configuring_smart_licensing.html

 

I hope this helps, but if you are still facing issues, I would recommend to contact GLO (licensing@cisco.com)

Cisco Employee

Who can I contact to have live one-on-one Smart Account training for a customer?

Cisco Employee

@ppauluzz Hi Patrick, to request a live training session, you can check the live training schedule here: https://community.cisco.com/t5/smart-licensing-enterprise/simplifying-the-cisco-software-experience-training-schedule/ta-p/3646861

 

You can also request a 1:1 live training session directy from here: http://www.ciscofeedback.vovici.com/se.ashx?s=7FAD612023A8BF7E

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