Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.
Cisco Smart Assist Service
Cisco Smart Assist Service gives you access to Cisco expertise to help you enable, use and support the SNTC collector and portal.
To unlock the potential of installed base insights smart quickly, take a glance at Smart Assist.
SNTC Portal Status
You can check status or subscribe to status information about the SNTC portal and its components. Choose email or text message notification and the specific component type on the operational dashboard. Use this URL to check status or subscribe: http://sntc-status.cisco.com.
Updated CSPC Patch Available
If you have downloaded CSPC 18.104.22.168 or CSPC 22.214.171.124, please read the update details in this attachment.
Services APIs are Available
The Smart Net Total Care Services APIs are now available to all customers and partners in our production environment for you to use to integrate portal information into your business systems.
Check out the details in this blog about how to register and use them.