Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector. Click the navigation links below to access materials for using our service and supported collectors.
A key partner tired to register for portal access for themselves network and they need to be familiar with the onboarding and adoption progress before they support the customers. But the access was failed, please support to grant access to the partner.
A key partner tired to register for portal access for themselves network and theyneedto be familiar with the onboarding and adoption progress before they support the customers. But the access was failed, please support to grant access to the partner.
We have a customer who wants to remove the 3rd party devices from being discovered. We added the list of IP addresses to the "do not manage devices" list, yet they are still showing up. Is there a second step?
Are there problems on the back end processing servers at the moment? I have an upload that has been stuck for over 12 hours in processing state.
Looking back at my upload history I see up until March the uploads usually finish process...
I could not get the CSPC to display its webpage.
So I rebooted the applicance in VMware.
When it came back up, it will not complete the boot process but dumps out of boot-up into a limited Linux shell that is asking for the root password in order to run f...
The title is as the problem describes - the former DA has left.
I currently possess the current user that needs to be given DA Access and the company's name.
If there is any other information necessary, do tell! Any assistance would be fanta...
I have a customer collector V2.7.3 that I manage, following the announcement of the Cisco Collector Vulnerability, I have tried to initiate a upgrade to V126.96.36.199 however when I click on the upgrade button, nothing happens, nothing happens if I ...