Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector. Click the navigation links below to access materials for using our service and supported collectors.
A key partner tired to register for portal access for themselves network and they need to be familiar with the onboarding and adoption progress before they support the customers. But the access was failed, please support to grant access to the partner.
A key partner tired to register for portal access for themselves network and theyneedto be familiar with the onboarding and adoption progress before they support the customers. But the access was failed, please support to grant access to the partner.
I have had 2 customers grant me CBR Admin rights this week, one on Tuesday and one Wednesday, and I have not yet been able to see them in the SNTC portal. Historically, it's only taken 24 hours. Is there a known slowdown?
When trying to access the API:
Status Code: 403
Body: <h1>Developer Over Rate</h1>
Is there any limit on the number o...
I am trying to Generate a new CSP-C entitlement from the portal on a new deployment in order to register the Collector and I get the following error message:
Entitlement file generation failed. Please try again. If the issue persists, find ...
Bom dia !
Gostaria de saber se tem algum motivo especifico , para o SW Version de um certo cliente estar em branco.
Se foi uma falta de configuração na instalação ou alguma configuração da parte do cliente.
Os demais clientes estão normal , SW Vers...