03-16-2023 01:26 AM
Hi,
i'm using my account mikhail.riadov@sefe-group.com.
I received email that now I have access more than 24 hours ago. But still cannot login.
that is what i see
You do not currently have access to Smart Services Connection. You must be entitled to at least one Smart Services contract to request access
Solved! Go to Solution.
03-16-2023 08:28 AM
Hello Mikhail,
after verifying the details, I have checked for the roles for the user.
Pushed a Manual Sync as well. Customer is now visible on the portal and will be able to access it.
Thanks & regards,
Devashish Bourai.
03-16-2023 06:27 AM
Hello,
I have acknowledged this post. Could you please send me the following details personal message-
CCO ID-
Party ID-
Company name-
Email-
Contract-
Thanks & regards,
Devashish Bourai.
03-16-2023 08:28 AM
Hello Mikhail,
after verifying the details, I have checked for the roles for the user.
Pushed a Manual Sync as well. Customer is now visible on the portal and will be able to access it.
Thanks & regards,
Devashish Bourai.
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