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28
Replies

Access to services cisco

joaquin-huarita
Level 1
Level 1

Hi! i dont have acces to services.cisco.com, I need help.

1 Accepted Solution

Accepted Solutions

enrirami
Cisco Employee
Cisco Employee

Hello,

Thank you for contacting Cisco.

Based on the picture you shared, if you are facing issues accessing SNTC portal or to load information from it, we recommend to clear cookies and cache and try again on incognito mode on Mozilla browser.

Please check like that and let me know how it goes.

If the issue persists, please provide the following information:

CCOID:
Company Name:
Company Address:

You can send me the information via private message and I can check on our end.

I will be attentive to your reply.

Kind Regards,

Enrique Ramirez

View solution in original post

28 Replies 28

enrirami
Cisco Employee
Cisco Employee

Hello,

Thank you for contacting Cisco.

Based on the picture you shared, if you are facing issues accessing SNTC portal or to load information from it, we recommend to clear cookies and cache and try again on incognito mode on Mozilla browser.

Please check like that and let me know how it goes.

If the issue persists, please provide the following information:

CCOID:
Company Name:
Company Address:

You can send me the information via private message and I can check on our end.

I will be attentive to your reply.

Kind Regards,

Enrique Ramirez

Hello, the issue persists

CCOID:
Company Name:
Company Address:

Kind Regarts.

Good morning! I correct mi CCOID

CCOID: joaquin.huarita@bvstv.com

Company Name: BVS TV

Company Address: Avenida Diaz Velez 3965, Ciudad Autonoma de Buenos Aires, Capital Federal, AR, C1200AAG

kind regarts

leandro-viscomi
Level 1
Level 1

Hi! i dont have acces to services.cisco.com, I need help.

 

Hello, @leandro-viscomi 

I hope you are having a great day!

Thank you for contacting Cisco and Global CX - Smart Services Support Team. 
Please provide the next information on a private message, so I can assist you further:

- Company name:

- Company address:

- CCOID :

- Email:

- CR Party Id:

Kindest regards,

Hello, @leandro-viscomi 

I hope you are doing great.

I verified internally your user information and made some changes. Now you should have access to SNTC(services.cisco.com). Please check.

Kindest regards,

Hi! i dont have acces to services.cisco.com, I need help.

Hello Alejandro,

I hope you are having a great day!

Thank you for contacting Cisco and Global CX - Smart Services Support Team. 

Please provide the next information on a private message, so I can assist you

further:

 

- Company name:

 

- Company address:

 

- CCOID :

 

- Email:

 

- CR Party Id:

 

Kindest regards,

Hello Alejandro,

Hope you are doing great.
After some research and checking internally, now we have verified that you should be able to access SNTC portal (services.cisco.com) with your credentials. Please check and advise.

Kind regards,

Hi! i dont have acces to services.cisco.com, I need help.

Hello, @ceciliaBloise 

I hope you are having a great day!

Thank you for contacting Cisco and Global CX - Smart Services Support Team. 
Please provide the next information on a private message, so I can assist you further:

- Company name:

- Company address:

- CCOID :

- Email:

- CR Party Id:

Kindest regards,

Hello, @ceciliaBloise 

I hope you are doing great.

I verified internally your user information and made some changes. Now you should have access to SNTC(services.cisco.com). Please check.

Kindest regards,

Hello, @jboyanob 

Thank you for verifying the details. However, I still do not have access to SNTC (services.cisco.com). Could you please check again or let me know if there are any additional steps I need to follow?

I look forward to your response.

Kind regards

Hello, @ceciliaBloise 

I hope you are doing great.

As we checked by Private message, now you can access services.cisco.com, after clearing cache and cookies.

Kindest regards,