09-16-2024 01:27 PM
Hi! i dont have acces to services.cisco.com, I need help.
Solved! Go to Solution.
09-16-2024 02:12 PM
Hello,
Thank you for contacting Cisco.
Based on the picture you shared, if you are facing issues accessing SNTC portal or to load information from it, we recommend to clear cookies and cache and try again on incognito mode on Mozilla browser.
Please check like that and let me know how it goes.
If the issue persists, please provide the following information:
CCOID:
Company Name:
Company Address:
You can send me the information via private message and I can check on our end.
I will be attentive to your reply.
Kind Regards,
Enrique Ramirez
09-16-2024 02:12 PM
Hello,
Thank you for contacting Cisco.
Based on the picture you shared, if you are facing issues accessing SNTC portal or to load information from it, we recommend to clear cookies and cache and try again on incognito mode on Mozilla browser.
Please check like that and let me know how it goes.
If the issue persists, please provide the following information:
CCOID:
Company Name:
Company Address:
You can send me the information via private message and I can check on our end.
I will be attentive to your reply.
Kind Regards,
Enrique Ramirez
09-17-2024 05:55 AM - edited 09-19-2024 06:31 AM
Hello, the issue persists
CCOID:
Company Name:
Company Address:
Kind Regarts.
09-18-2024 10:12 AM
Good morning! I correct mi CCOID
CCOID: joaquin.huarita@bvstv.com
Company Name: BVS TV
Company Address: Avenida Diaz Velez 3965, Ciudad Autonoma de Buenos Aires, Capital Federal, AR, C1200AAG
kind regarts
09-18-2024 10:13 AM
Hi! i dont have acces to services.cisco.com, I need help.
09-18-2024 10:51 AM
Hello, @leandro-viscomi
I hope you are having a great day!
Thank you for contacting Cisco and Global CX - Smart Services Support Team.
Please provide the next information on a private message, so I can assist you further:
- Company name:
- Company address:
- CCOID :
- Email:
- CR Party Id:
Kindest regards,
09-19-2024 07:41 AM
Hello, @leandro-viscomi
I hope you are doing great.
I verified internally your user information and made some changes. Now you should have access to SNTC(services.cisco.com). Please check.
Kindest regards,
09-18-2024 10:22 AM
Hi! i dont have acces to services.cisco.com, I need help.
09-18-2024 11:03 AM
Hello Alejandro,
I hope you are having a great day!
Thank you for contacting Cisco and Global CX - Smart Services Support Team.
Please provide the next information on a private message, so I can assist you
further:
- Company name:
- Company address:
- CCOID :
- Email:
- CR Party Id:
Kindest regards,
09-19-2024 07:44 AM
Hello Alejandro,
Hope you are doing great.
After some research and checking internally, now we have verified that you should be able to access SNTC portal (services.cisco.com) with your credentials. Please check and advise.
Kind regards,
09-18-2024 10:25 AM - edited 09-18-2024 10:26 AM
Hi! i dont have acces to services.cisco.com, I need help.
09-18-2024 11:00 AM
Hello, @ceciliaBloise
I hope you are having a great day!
Thank you for contacting Cisco and Global CX - Smart Services Support Team.
Please provide the next information on a private message, so I can assist you further:
- Company name:
- Company address:
- CCOID :
- Email:
- CR Party Id:
Kindest regards,
09-19-2024 07:42 AM
Hello, @ceciliaBloise
I hope you are doing great.
I verified internally your user information and made some changes. Now you should have access to SNTC(services.cisco.com). Please check.
Kindest regards,
09-23-2024 07:36 AM
Hello, @jboyanob
Thank you for verifying the details. However, I still do not have access to SNTC (services.cisco.com). Could you please check again or let me know if there are any additional steps I need to follow?
I look forward to your response.
Kind regards
09-23-2024 09:11 AM
Hello, @ceciliaBloise
I hope you are doing great.
As we checked by Private message, now you can access services.cisco.com, after clearing cache and cookies.
Kindest regards,
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