Access to the portal

[saulolscosta]

Hello,

I am having trouble accessing the  CSAM portal with CBR admin rights. 

Thanks for your help!

[jumin]

Hey saulolscosta,

Are you referring to not having access to the SNTC Portal?  Only the DA should have access to CSAM so they can provide others access roles.

What CCO ID are you looking at?

Thanks,
Justin

[saulolscosta]

Hello, Justin.

We need to access our clients CSAM portal with the CBR admins role, however he cannot check the role. 

He sent this screenshot to us and said he wasn't able to select any options.

[jumin]

Hey saulolscosta,

Can you private message me the screenshot the customer sent? Also, please send the CCO ID of the customer DA as well as the one you are trying to get CBR admin access role with.

Thanks,

Justin