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Adding minor items (cards) to existing SmartNET support contract

kasper123
Level 4
Level 4

Hi,

We have support contracts for our routers but also have minor items like UCS blades, Flash etc. that were bought later and were not in the original router order. 

What is the procedure to add those items under a support contract? Are they covered under the same contract where the router they are built in is covered, or we need to buy a separate support contract?

 

Thank you.

2 Replies 2

gausing5
Cisco Employee
Cisco Employee

Hi,

 

Let us check on the requested information and will get back to you with an update on this.

 

Regards,

Gaurav Singh

gausing5
Cisco Employee
Cisco Employee

Hi,

 

Could you please reach out to your account team for the details.

 

Regards,

Gaurav Singh