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Assign new DA

alanpimentel
Level 1
Level 1

Hi there,

We need some help to assign a new DA. The original left the customer's company.

Could someone help us, please?

Regards

 

3 Replies 3

jboyanob
Cisco Employee
Cisco Employee

Hello, @alanpimentel 

I hope you are having a great day!

Thank you for contacting Cisco and Global CX - Smart Services Support Team. 
Please provide the next information on a private message, so I can assist you further:

- Company name:

- Company address:

- CCOID of new user:

- Email:

- CR Party Id:

- Current DA for the account:

Kindest regards,

jboyanob
Cisco Employee
Cisco Employee

Hello, @alanpimentel 

I hope you are doing great.

Thanks for the details shared by private message. Changes were made. Please check on your side and let me know.

Kindest regards,

jboyanob
Cisco Employee
Cisco Employee

Closing post due to inactivity.