08-27-2024 12:59 PM
Hi there,
We need some help to assign a new DA. The original left the customer's company.
Could someone help us, please?
Regards
08-27-2024 01:19 PM
Hello, @alanpimentel
I hope you are having a great day!
Thank you for contacting Cisco and Global CX - Smart Services Support Team.
Please provide the next information on a private message, so I can assist you further:
- Company name:
- Company address:
- CCOID of new user:
- Email:
- CR Party Id:
- Current DA for the account:
Kindest regards,
08-27-2024 05:40 PM
Hello, @alanpimentel
I hope you are doing great.
Thanks for the details shared by private message. Changes were made. Please check on your side and let me know.
Kindest regards,
09-03-2024 07:13 AM
Closing post due to inactivity.
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