Hi,I get an error (in the attached image) when trying to access the SNTC portal.Is there a known downtime? If so when will the portal be available? Thank you,Alex
Hello,
I am having issues registering a new collector to the SNTC portal. I get this error message.
"Entitlement file generation failed. Please try again. If the issue persists, find help in the community."
My CSP-C version is 2.7.4
Thanks!
I am unable to generate a CSP-C entitlement, receiving the "Entitlement file generation failed." error. I've tried solutions offered in other discussion threads, including alternate browsers, restarts, and cache clearing, but to no avail. Could someo...
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Customer is wanting info on Con-SNT-SMS-1000 and Con-ECDN-SMS-1, they are mainly concerned that onsite is mentioned. This is just for software and hardware replacement of devices with no onsite is that correct
Hello, I am running into an issue and was hoping that the community may be able to provide some guidance. I have recently been tasked with overseeing our SNTC Portal and CSPC, and have ran into a few hurdles. My first issue is that there are devices...
SNTC Portal - Schedule Report under Actions, frozen/spinning/doesn't load I've attempted to access the "Schedule Report" section of the SNTC portal for a few days now, and between my boss, a coworker, and myself - and between IE and Chrome - we are u...
i am unable to login to SNTC portal, it always redirects to below portal. I have completed the registration but still cannot login.
https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promo
username : abythomas3
*********...
Hi everybody. I have the next situation: I installed the CSPC Collector 2.8 appliance in my customer platform. We generated the certificate using a valid Cisco contract and the appliance was registered without any issue. The devices were discovered a...
Hello, The information on the SNTC Portal is updating well, however, there´re a signiicant amount of duplicate equipments. Anyone know how may I eliminate these data? Is there any automaticaly or manual mode to do this? Regards,
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Have a customer who has just completed the registration for SNTC and would like to set up collector ASAP. Is there any way the registration can be hurried along today?
I have a customer that is wondering if there is a way in the SNTC portal to show if a device is deployed as a redundant pair or high availability. If the devices has HA or redundancy, they want to cover with 8x5xNBD; if the device has a single home w...
