My second time uploading to the portal was 6/21 and the upload shows that it is still in progress. Is there a way to rectify this or at least cancel the job? Currently using collector version 2.7.
Collection ID1523493330916Processing End Time/Dat...
Hi dear Cisco Team,I've tried for five times the same process using different browsers on different machines. this issue persists, i didn´t found a clear information about the issue.This issue appeared when i want download the certificate to active t...
After loading 2.7 I am no longer seeing uploads in the portal. The logs have the below text.
I have already regisitered the collector.
I manually put our NTP server into the CLI and forced a timesync.
Failed to upload /opt/cisco/ss/adminshell/app...
Does anyone know how to log into the CSPC 2.7 GUI when the captcha image doesn't display?
I have tried IE10,11,Edge,Firefox and chrome and all i get is an image placeholder instead of the captcha image. Without this image i can't log in <sigh>
I have a number of upload jobs queued up, but processing is stuck on one of the jobs.
Can someone please take a look and delete any outstanding jobs, so that I can upload my latest collection.
My CCO id is rich***,
I was perform the upload process of a client, to date I can not see the inventory in the portal.
The process is completed successfully.I look forward to your prompt reply.
Collector ID appliance is CSP000***
Trying to add one of my contract numbers and serial number and it says: "This contract is not active and not associated with your Cisco account profile. Please identify a valid contract and use the Cisco Account Profile Manager to associate your acco...
I want to update my Smart Collector server to 2.7.1. I've clicked install, however, it's stuck in Initiated.
How do I force the upgrade? If it's via the console, what's default username/password?Thanks a lot!
One of our customers is having difficulty sending the data to the SNTC portal.All steps (Run Profile Profile and Run Upload Profile) do not show any errors, but the data is still not arriving at the backend.
I'm attaching some logs co...
I pulled several custom inventory reports this morning and we are starting to see duplicate lines within them. We see one lines with the maintenance information showing the contract #, status (active), start date. Then we see a line t...