Smart Net Total Care Portal and Collector Discussions

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Unfortunately I cannot upgrade a fresh CSPC.ova installation from 2.10.0.1 to 2.10.0.4 or 2.10.0.7.The installation of Apply JeOS Package 2.10.0.7 goes through successfully. At the end it also reports as requested: status db updation completed I then...

I need to access my client's SNTC portal, but when registering, it mentions that my user is already associated with another portal. Can't I have two accesses?And how do I cancel my company's access? Access to the customer environment is much more cri...

joandwifi_0-1708533760232.png
joandwifi by Level 1
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Hi There - My customer recently granted me CBR User access (5 days ago) to view their equipment inventory in the SNTC Portal, but I still do not see their organization in my customer list. I can see the CBR User role for that customer under My Existi...

Like so many others appear to have suffered, I have this problem too: When I browse to services.cisco.com and login with my account, I am redirected to the splash screen to register or login. I was given portal permissions by Cisco support originally...