Smart Net Total Care Portal and Collector Discussions

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I just went through a lot of hoops upgrading from v2.8 to 2.10Backup was restored, control questions were applied, etc.So it was time to upgrade to 2.10.0.1But after the server reboots, I'm not able to log in to the GUI using the admin user: Invalid ...

dal by Level 3
  • 1703 Views
  • 11 replies
  • 0 Helpful votes

Good Morning, I am looking for information on installing a proper SSL certificate issued by my companies internal CA. Could someone please post the steps I need to take to accomplish this please? The reason this is needed is so my collector can be br...

slamar001 by Level 1
  • 3614 Views
  • 8 replies
  • 0 Helpful votes

My client needs to access the SNTC portal to generate the CSPC certificate, but when I put in an active SNTC contract and a serial it gives an error, it says that the contract is not active and is not associated with the client's profile. We've tried...

joaobraga by Level 1
  • 429 Views
  • 0 replies
  • 0 Helpful votes