Hi
I have purchased cisco Hardware from one of the Cisco Partner so they have delivered me the Hardware but i want to verify that , its purchased from cisco or not?
I have all serial numbers of my BoQ.
Kindly guide me
zeeshan
Dears ,
I tried to login into smartnet Total care 3.x but the Screen pops up as attached. How do i go directly to my dashboard?
Iam already a registered user for 1.x and i when i login to 3.x i recieve the attached page. i dont see the navigation ...
Hi I was asked recently by a customer if within the service coverage portlet if items that are not covered can these be auto populated with a list of items already known to be under warranty? So rather than going through each item 1 by 1 can you sele...
When a user wishes to run a report after a recent upload on the covered and uncovered devices how would a user set the report preference to view either the comprehensive view of the Covered/Uncovered devices or only the Latest view after the most rec...
Hi AllWe move a lot of equipements from managed to unmanaged state on the collector appliance. Upload is done and marked as successful om the portal. Unfortunately we still see those devices on the STNC smart services portal. Why are they still visib...
How can I remove devices no longer in inventory from the smart net total care portal? I removed them from our collector, but they are still listed in the portal. These are all EoL devices that have been replaced.
Does the SNTC Portal provide visibility into a customer's UC licensing and associated SWSS or UCSS/ESW contracts? If so, how does the portal gather that information?
I have PAK's and Licenses assigned to our Default Virtual Account. I have created other Virtual Accounts to organize our licenses with. However, I can't assign Licenses that are already in our Default account to one of our other Virtual Accounts. ...
I have just started on using the CMR. Which looks great with all the logic taken care of.
However a large contract is not fully addressed in terms of the period of expirey.
Devices that are on multi year are mentioned correctly.
But the main body of ...
So I signed up for the self-service registration following everything to the letter activating things as they were emailed.
To apply the entitlement license to the collector I need to create it.
According to the documents this is done online from the...
During intital setup of the CSP Collectror v2.5.2.1 I receive a message during the installation of the entitlement file.
The message reads:
Entitlement update done locally, but failed on tail-end gateway. No response from connectivity tail-end gatew...