Hi everyone,Is Smart Net Total Care affected by Heartbleed? Thanks.
Hi everyone,Is Smart Net Total Care affected by Heartbleed? Thanks.
Hi there, We do have few decommissioned devices still shown in the collector and probably in the portal) and I would like to remove them.I know that I can move them into "un-managed" group but it there anyway to filter them out by a specific "discove...
Is there a document that lays out each SC supported product and also shows the category of that product, for example: Core, IPS, ADV, UCS.I already have the Support Device List.
If we buy ASR1002 Chasis from someone and we buy EPS 5 module from other, when we buy smartnet how does it cover? will it cover both or we need to buy separate contract?
Hi All, I have cisco 2951 router my IOS version is 15.0(1)M4, I want to upgrade it to the latest IOS to use it with mobile jabber, how can I do that? do I need to buy license again? where can I get the IOS software? Cisco's website is asking for part...
HI i did a pss instalation but i lost all password from cps collector and smart collector. How could i recover them?
Hello there, In the serial number field on the custom inventory report. What is the difference between not available and not applicable?
Has anyone here used SmartCare?What was your experience like, and would you recommend it over SmartNet Total Care?
Hi,Does SNTC & NOS share or can share the same collector and how does a NOS engagement adds to the data & information already collected?
Can we have devices with mandatory fields only and some other devices with mandatory and optional fields within the same CSV file used for file import?
Hi Smart Net Total Care team,Why does my CSV file get rejected during the file importing process? Thanks, Sandra
How long is data stored on the portal? How far back in time can I check a Delta report?
After changes are made to the contract database via the Cisco Service Contract Center (CSCC), when will they be reflected in the portal?
How often should auto-discovery be done?Thanks,Michael
Do all users receive Alert notifications? Is there a way to suppress them if we receive too many messages?
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