Hello guys,I'm new with APIs, I'm trying to use the Services API to get my contracts status, I generate the token and execute the get on the URL below:https://apx.cisco.com/cs/api/v1/customer-info/customer-detailsBut the response is empy: { "dat...
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Hello Team, Reaching out on behalf of a customer. I'm the assigned account team SE. They need a DA to be assigned for their company, to permit Services API access. Can someone please PM/email me so that I can provide the needed information and connec...
CSPC 2.10ASA5506 with SNMP RO string and read-only SSH access collection pulls successfully and uploads, i can see the firmware information in the collector logs but, SNTC doesn't display it and still shows security advisories.CSPC runs a "show modul...
Hello, One of my customers is looking to get delegated access to sntc. The employee with this access left the company and now they want to replace it with other employee.
CSPC 2.10.0.4 to 2.10.0.5 via GUI fails. So I'm trying via admin shell and run into the following situation. The download initiated but after several hours its status is unclear. I'm wondering how to proceed further? admin# download sp-30.3.0-5-0-lnx...
We have product ID's that are listed in CVE-2023-20076 document in the collector inventory.Currently don't see CVE-2023-20076 in the Library -> Alerts -> All Security Advisories (PSIRT) list.Please adviseBest Regards,Matt
Hello, i am receiving the error below when generating a new CSP-C entitlementCould You please help us?
Hi Community, After re-installing due to corruption after update, the first discovery job went fine as did the upload. When trying to add another discovery job, I get the following error on the CSPC GUI. [This application is out of date, please click...
Hi, Installed CSPC 2.9.1 Got message in GUI that updates were available. Could not use the GUI as that is just not working properly in the browser.Used the CLI upgrade method as follows: Step1: admin# download sp-30.2.1-5-0-lnx64admin# show downloadV...
Hi All Currently having issue with updating CSPC via Gui and Cli.. any help would be great as stuck on this for awhile now
Hello Team, One of our customer's currently having issue in sending logs from on premise server CSPC to Cisco SNTC portal. SNTC Portal was not receiving any logs from their on-premises CSPC server (ver 2.10.0.1). We did internal investigation and fou...
Hello Cisco Community, I tried deploying Collector-2.9.1-B-22.ova and failed it never came up. Please check "2.9.1-error" image attach. I then try with Collector-2.9-B-14.iso , got DHCP assign but get error when trying to connect via https://<IP Add...
Hi,Uploaded to SNTC on Jan 25, 2023 6:55 PM. I still see the upload Status as "IN PROGRESS". This has happened before and I initiated a second upload from the collector and everything was processed. This time it's still "IN PROGRESS".Please Advise,Ma...
Hi,I'm trying to login to the SNTC portal (services.cisco.com), but when I do, all I see is a shell GUI without any menu items, for 3 seconds, then I get redirected to a page (https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promo) invit...
I have a IR1101 Router which is not being discovered/added in our CSPC 2.10.0.1. It gives us the following error:Status: ExcludedMessage: Not managed because the platform is not available in Include Platform definition
