I have lost the root password to my CSPC and need to redeploy. There is a firewall blocking internet access to the collector. How do I register a new CSPC without internet access?
Hello, I have a problem accessing services.cisco.com, when I click register an then login with my credential it returns me every time to this page https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promo
Good morning, I added a user to our SNTC portal through the CSAM. He has the same permissions as me (administrator) and it's been a couple of days, but I don't see his username in the list on the User dashlet. Additionally, when he tries to log i...
Hello, I need to get Cisco collector Full inventory & Product Alerts report from march but I am unable as it is showing data from latest month available which is April. I tried running a delta inventory report but it does not show the full informatio...
There is an exercise in Intro to Cybersecurity which after I have done it and submitted it keeps on going back blank. I have even completed the other chapters, done the exam but the same exercise continues to behave the same way. Could this be the i...
Please assist, how do I log a TAC or get assistance with cspc?I've registered the collector on the sntc portal and downloaded the certificate, but are getting the below error when we try to apply the certificate."Failed to apply registration certific...
Built new server for Migration to 2.10 from 2.9. After backup and restore the new server is stuck asking for regisSmart Net Collector Migration tration cert. Smart Net Collector Migration
Hi all, I'm partner who is responsible for service contract renewal for my customer. I could login services.cisco.com in the past. Today, I tried again to login. The portal redirect me to register page all the time?
Hello how are you ? I am trying to register a new Smart Net Total Care, I have installed the CSPC v2.10 collector, and I need to register this new portal. We only had one Cisco account and we decided to create a new one to register the portal, the se...
once I login to services.cisco.com I get I have access and it will redirect the page but after that I get onboarding status error message and I get this message: "503 Service Unavailable" Please see attached images. Please help
Hi there,I followed the steps to register my customer in the SNTC portal, but now I got this message:"Oops! Something went wrong...We are unable to process your registration request at this time. Kindly retry later. Sorry for the inconvenience." Can ...
Hi, I tried to register my customer in the SNTC portal, but I get this message. "We could not find a support contract associated with your Cisco Account profile. Please add a smart-entitled contract to your profile (for more information on smart-ent...
