Hi,We have installed version 2.9 of the cisco CSPC collector. The first day a correct collection was made, when a collection was scheduled for the following day it failed. We try to upload but it fails showing the following message: We have tried to...
Forum Posts
Hi everyone My client is trying to review and accept the `Company Administrator Terms and Agreement` in the Cisco Services Access Management portal. He gets the same error every time he tries to accept the terms: Critical error message An unexpected ...
The URL in Mulesoft has a capital 'V' rather than a lowercase 'v'. https://apx.cisco.com/cs/api/V1/collections/import-inventory That gives a 404 error but a lowercase v does not.
Resolved! Unable to finish installation CSPC
Hi, Guys I trying to install CSPC version 2.8 over Hyper-V, but there is a issue Cent OS 6.10 shell that installation freezes as picture below: The installation stay on this screen and never change. I deployed at Hyper-V cspc iso as recommend: 4 GB...
HI , I have just upgraded the CSPC software to the latest patch 2.9.0.1 via the manual upgrade process but I can no longer access the Web GUI , have cleared the cache , restarted the adminshell still no access to the Web GUI.admin# show applyAppl...
HelloWe have more than one active collector in production. We would like to remove the collection rights on the SNTC Portal.However, when we try to delete the authorization for the collector, we get the following error: Collector deactivation failed....
I am attempting to update to the new CollectorVersion 2.9.0 from 2.8.1.8. The ssh level admin, collectorlogin and root passwords were requiring reset under 2.8.1.8 when I went to start the backup/migration script part of the upgrade. I logged into ad...
Hi All, I am unable to change admin password in CLI for my SNTC server. Even though I have given New password and Retype new password same I am getting passwords do not match error.. Not sure what is the exact cause for this error.. Please find below...
I have some audits happening at the moment. Could you please advise who is the provider of the cloud platform for SNTC service ? Regards,Edouard.
Hi,I have a CSPC collector installed and reporting into the SNTC portal. I am trying to give someone who works for my maintenance partner access to the data so they can take some input form it. When I try to register them on CSAM as an external par...
Hi. The customer wants to create a Portal for his current company, but he still shows as the CA of his former company as on the portal as CSAM. Can you please help me deleting him from his old company.
Help with configuring SMNP protocols into my network.7- Catalyst 2960x series PoE-485-WS-C3560-8PS-S
Resolved! Unable to access SNTC Portal
I appear to be stuck in some type of loop when attempting to access the SNTC Portal. Trying to access https://services.cisco.com I get redirected to a page saying "You do not currently have access to Smart Services Connection. You must be entitled ...
Under view devices i see 74 devices - follow the recommaned links in checking for error but none help, still have every thing else but the needed item - Device Serial numbers, would like to have them before i upload then on the SNTC portal.
when we try to assign users a role in Cisco Services Access Management portal under 'Available Service Roles for Selected Users' sections we see 'No available roles to assign to users'. Can you advise how to solve this issue?
Recognize Your Peers
.jpg "VIP Community Legend"){kind=icon}
