In my network I have virtual machines (CUCM, UCCX, Cisco Media Sense) in Cisco UCS 240 M4, I could add the Cisco UCS on SNTC portal, but I would like to know if I can add these virtual machines on SNTC portal. Thanks.
Hi Guys, When I click on Discovery and select the "Discover devices by scanning range of IP Address" several devices fail and are not discovered, but if I use the "Discover devices with know IP Address" and search individual device addresses th...
Recently the CSPC 2.10 started spiking resources (cpu, memory, etc) and shutting itself down. After a few days it eventually it stopped booting. Reverted to a backup VM from week prior and system ran for several days ok and then started same symptoms...
Hi Community We have a CSPC 2.10.0.1 which we have upgraded to 2.10.0.2 via the GUI. This is showing as installed yet every time I logon to the collector I get a notification that a new version 2.10.0.2 is available for download. I've connected via...
This is in VM console of this machine Welcome to rescue mode! After logging in, type "journal -xb" to viewsystem logs, "systemctl reboot" to reboot, "systemctl default" or ^D to boot into default mode.Give root password for manitenance(or press Contr...
I have problem with duplicate host names. 1778 devices has hostname 250-AP03, which is not customers real host name, they have different ip-addresses, and their real hostnames doesnt show in portal. Most of devices are powers, SFPs and like that. I t...
Hello, I have been attempting to gain access to my employer's Smart Net Total Care Portal. I have entered in both the required contract ID and a serial number for an active Cisco device. When I proceed to forward my request for access to the Delegat...
when trying to download the report its saying:-Request Entity Too LargeThe requested resource does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.
Everytime I logon to the portal I get the portal for my previous employer instead of my current employer. I contacted my previous employer who had me removed from their portal, this was confirmed via email from Cisco stating I had been removed. Howev...
My CCO account seems to be associated with the wrong the wrong company in the SNTC portal. How can i disassociate from the wrong company, and re-associate my account with the correct company?
Hi there, I'm trying to deploy CSPC OVA. version 2.10.0.1 and I'm facing the error message down below: My ESXi version is 5.1.0. Could it be my ESXi verison the problem? Best Regards
Anyone experience the error message "Authentication Failed while trying to send test email" when configuring the email setting configuration on the collector? I have entered the correct smtp server / port / email to email address / and senders mail I...
Hello, I have followed the registration process but are unable to login to cisco.services.com to see the inventory reports.How can I get assistance for services portal access issues? Thank you,