I was wondering if anyone has integrated ISE with CSPC and if so if they can share what CSPC is able to see or pull from ISE. From what I can find up to this point it sounds like CSPC just pulls basic SNMP info and version/patch from the configs. I...
Hi, Is there a way to customize reports and send to emails every month. We are looking for four elements of devices in the reports sent automatically every month i.e. Device name , IP , EoS and EoL . Thanks,Avi
Hi Team,We are planning to upgrade CSPC 2.8 to the last updated version . We want to know if Backup and restore will backup all the settings\Add import credentials\Application settings\Inventory settings\datasets\user credentials\roles\schedules .Als...
Hello,I am having a strange issue with our CSPC. Our last successful collection and upload was on 1/30/22. The upload on 2/6/22 failed. When attempting to perform a test upload it fails with the error below. We are running 2.9.0.2. I do plan on ...
I have recently been given admin access to our company's portal, but I am unable to access the portal page. When I load the portal page I am redirected to a page that says I do not have access. When I click on register, it says I already have access ...
My Customer Administrator for SNTC access was granted 4 Feb 2022 21:37:56 GMT. I logged in and verified it was working. Logged back in on Monday 7-Feb and the access was no longer there. Please advise.Cisco ID: lspeck@ipro.comCompany: IPRO / IPR...
API We are using the Cisco Services API particularly https://developer.cisco.com/docs/service-apis/#!customer-info/customer-details URLGET : https://apx.cisco.com/cs/api/v1/customer-info/customer-details Problem We’ve successfully authenticated and g...
We are having two issues on our CSPC after installing the 2.9.1.3 patch:1. The collection process runs for days and during it runs, the web interface is no more available. When I checked the logs, I found the error message: "Error during discovery pr...
I'm unable to register on Cisco Smart Net Total Care portal. As soon as I enter the information asked, it says that a verification email has been sent, but I didn't receive any.
When trying to add an ISR-1100-4G SD-WAN appliance running Viptela code, the collector imports the device as a generic device. The Viptella vEdge-100B device work great but I can't get the 1100's to add properly. There is 1 platform definition for ...
I have a user who was granted access via CSAM but a week later still cannot access the SNTC portal. Will share details in PM.
Trying to register for SNTC, but not receiving the verification email. Email is correct, Contract and Serial are all correct. No email despite it saying it sent. Thanks,Bob
I am going through the SNTC registration and got stuck at verification email. The email is never sent to me. Please advise.
I am attempting to register a new SNTC account and the email verification portion is not working. I have retried it several times, checked spam, junk, quarantine, etc. The emails are not coming through.
I am trying to create an SNTC account. I was able to access the portal and fill in my information, moving on to the point where i need to verify my email, but this confirmation email does not arrive. Retried several times and resending the email with...
