Smart Net Total Care Portal and Collector Discussions

Hello, is it posible to use the trial version of the CSPC, because im getting this error"Applying trial license on CSPC timed out. Please try Again"i have seen some post that saids that is not available at the moment, can someone confirms this?thanks...

I have my ISE virtual machines discovered by my CSPC collector, however, they are not getting uploaded to my Totalcare portal. Is that supported on version 2.10.0.1?

A collegue of mine had this problem a while back https://community.cisco.com/t5/smart-net-total-care-portal-and/lost-access-to-sntc-via-services-cisco-com/m-p/4494163 I used to be able to access SNTC with my Cisco user a while back. Now i only get re...

Hello Team. I am having a problem logging in to my CSPC GUI interface, i have forgotten the admin password and the option for recovering the password is to answer three security questions, unfortunately i cannot even get past this stage as the system...

Customer cannot nominate myself as external admin. I verify here, and the company that appears associated to my profile is incorrect (please see attached picture). Can you verify please?   Thank you Marcos  

HI, someone could help me? I'm trying to configure a SNTC on self onbording. 

Hi Team, Please contact customer directly. Customers email address: salman.anwar@ehs.gov.ae   Issue description: Customer got access to the SNTC Portal and registered the CSPC successfully. Next step was to start adding devices, on this they are gett...

Is it possible to manage Meraki devices via the CSPC? since Meraki is using port 16100 for SNMP and we cannot change the snmp port in the cspc, we have no clue how to manage Meraki via the CSPC. Could someone help us, we didn't find any documentation...

Hello When trying to register in SNTC portal I receive the error: Oops! Something went wrong...We are unable to process your registration request at this time. Kindly retry later. Sorry for the inconvenience.