Smart Net Total Care Portal and Collector Discussions

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Cisco CyberSecurity

Forum Posts

Customer is having issues with notifications from the SNTC Portal for alerts and outages. They need someone to walk them through how to make the proper changes needed. One contact is not getting the proper notifications so they are having to get them...

jastaton by Cisco Employee
  • 2 replies
  • 0 Helpful votes

Our only SNTC Designated Administrator left without a replacement. How can we quickly assign a new DA for SNTC registration? Your guidance is much appreciated!Specifically, I'm looking for assistance on the following points:How can I designate a new ...

Lum by Beginner
  • 3 replies
  • 0 Helpful votes

A few weeks ago I was granted Customer User and API Developer permissions to SNTC via the CSAM as per the Services API User Onboarding Process documentation. According to that documentation, I should now be able to access the Cisco API Developer Port...