Smart Net Total Care Portal and Collector Discussions

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Like so many others appear to have suffered, I have this problem too: When I browse to and login with my account, I am redirected to the splash screen to register or login. I was given portal permissions by Cisco support originally...

The SNTC portal has not processed our collector uploads since Feb 1, 2024. I noticed maintenance was performed last week and the portal was down over the weekend. Anyone else having issues with the portal not processing collection uploads?The Uploads...

Hello All,I have a problem for active user in CSAM (Cisco Services Access Management), in User-Role Assigments>Assign Ruoes to users.In EXTERNAL ROLES TO USERS AND ADMINISTRATORS I fill in the Cisco User ID and Users email successfully, but I can't a...

following an issue with the addition of a new Collector, Cisco advised the creation of a new Inventory on the Partner Support Service portal. The Inventory has been created but does not appear on the online portal. When created i downloaded the certi...

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