I have problems trying to get data from the Cisco contracts API.In short, we are partners of cisco and there is a client which we are trying to access the contract api but through our user, that is, giving permissions to our company user to make inqu...
We have just built a new CSPC CSPC 2.8.1.4 and patched (manually due to the one via the GUI not working) to CSPC 2.8.1.6.With version CSPC 2.8.1.4 we were getting a 404 upload error, now an internal error after patching. Getting the below when trying...
I have a large number of FEX switches in my environment and I am trying to get them added to the collector. I tried scanning the master switch several times but it wont pick the FEX switch beyond that parent switch. they do not have mgmt IPs they ju...
Hello, dears, please I have a question: - What is the best way to evaluate the customer outcome? With benchmark, KPIs or milestones? Thanks
Hello. Looking for information if you can renew Smart Net for 6 months on some devices and 12 months on other devices.
Hello, help me, I need to configure snmp in Cisco Security Manager 4.19 to be discovered by the csp-c (collector), is there a way to do it out there?
Dear All, greetings. I had a client that we made the discovery and upload, but the Serial Numbers of the IP Phone doesn't show on CSPC and clients SNTC Portal.We made a second discovery and upload but changing the configurations to get the SN informa...
I am attempting to use the NCM Connector for Solarwinds to connect to Smart Net Total Care, and I am receiving the error message "UserID is not valid".
When trying to modify a recurring Discovery job, the CSP collector prompts a warning stating "Please re-login as appliance time has changed or user session has timed out". I press the OK button the message goes away. If I logout of the session and lo...
Hello team, my "not recognized" report are showing me the error "FALLOUT REASON: Input Processor:MAC convertion not found" on devices like Cisco 7841 and Cisco ATA 187. How i can solve this problem? Can you guys help me?
Hello, Can someone explain me how can we get software / license report from CSPC.
Good afternoon, I'm having trouble upgrading the collector from version 2.8.1.4 to version 2.8.1.8. Via the GUI, the "Upgrade Now" button is as if it were disabled and cannot be clicked;Via CLI, I performed the upgrade procedure, where the collector ...
Hi Team, hope you are all ok. As several others, I'm trying to generate the entitlment file and keep getting the same error. Entitlement file generation failed. Please try again. If the issue persists, find help in the community I've already tried 2 ...
Hi,According to https://www.cisco.com/c/en/us/products/collateral/switches/nexus-7000-series-switches/eos-eol-notice-c51-733847.html, the N7K-F248XP-25 module is LDoS on 31st January 2021, but this does not show in the portal.For comparison, the LDoS...
so, after correcting, i think, the certificate issues on our server, we are uanble to browse to it. No matter what browser we use, all of them come back with a "Timed out" type error. checking the status of services show we are UP, but no web interf...
