Hello team, when we login in the SNTC portal to perform a manual upload, we are not able to see the available options or feature to do a manual upload. The client is Administrator and still is not showing the feature to do a manual upload
Hi, My CSCP (v2.8) GUI Login password has expired.Problem is I don't know the security questions or have SMTP settings configured on the server to go the OTP option. I was able to log in via CLI however and reset the password there, but it seems the ...
I can no longer upload inventory or even manage inventory. On all the dashboards, I now get "You are not entitled or the report data is not available" on pretty much everything.TAC tells me to come here. So if there's some magic button for me to pus...
I would like to request DA access to my sntc portal. I think my director currently has it, I would like to request it as well.
Hi All, I am trying to logon to the CSPC GUI however the admin password does not work, when i logon to CLI as admin with the same password, it works... Please help?
Hey everyone,We're trying to assist a customer gain access to their SNTC portal. We are a CBR Admin partner with their portal, but they have no portal administrators nor do they have a delegated administrator from what it seems like. Any documentatio...
My customer and I are having difficulties associating our partner account with our customer's SmartNet Portal. We get the message "User is not associated with an external company, or the user is not a re-seller of any of your company's Smart Net Tot...
Access points are not collected against Wireless controller.Wireless controller host name is missing from Product alert report.Product alert report do not include Chassis of all devices.Devices are missing from product alert report.
I need to verify if a customer's registration has completed. Normally if you try to access the SNTC portal before registration, it directs you to another page. He's getting in, but its defaulting to show the SmartAdvisor screen, and not displaying ...
Hi, Where am I supposed to see the unmanage devices list? Devices that I already choose as "unmanage". I only found where I "unmanage" the "managed" devices but not where I see the ones already unmanages. Regards
Hi All, Can you please help me to disable CBC mode cipher encryption, and enable CTR or GCM cipher mode encryption for SSH connectivity in CSPC 2.8. Kumar Abhijit
Upgrade SNTC for Portal Web.
Hello team, Browsing on the Cisco Portal, I´m facing many issues like as: Temporary issue. Support team has been notified - Trying to import the files on Library -> Administration Session.|You are not entitled to access this content - Accessing Summa...
Dear community, I am having trouble with the update for que CSPC, everytime that I click on the Upgrade now button, it shows me this message. I have already disabled the connection to the servers and re enabled it but it's always the same. Do you hav...
We have a customer with a very large network that we'd like to try the CDP method of discovery. I've not done that before, is there any documentation around that? The CSPC user guide is very vague.
